Customer Service Assistant (up to 2.8k) Menara Sunway

Recruit Express; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A recruitment agency is seeking a Customer Service Assistant in Selangor. The role involves managing customer calls related to telecom services, coordinating technicians, and performing data entry tasks. Candidates should have strong communication skills and be organized to handle the operational requirements effective. The working schedule is Monday to Saturday from 9:30 am to 6:30 pm, with one day off on a rotating basis, and Sundays off. Ideal for those passionate about customer service in a dynamic environment.

Qualifications

• Ability to handle customer inquiries and provide solutions.
• Experience with telecom services is a plus.
• Strong organizational skills for coordinating technicians.

Responsibilities

• Manage customer calls related to installation.
• Coordinate technician schedules and availability.
• Perform data entry tasks as necessary.

Skills

Customer support

Communication skills

Data entry

Job description

Customer Service Assistant (up to 2.8k) Menara Sunway

Customer Service Assistant (up to 2.8k) Menara Sunway

Description

• Monday-Saturday (9:30am-6:30pm) 1 day off rotate
• Sunday off day
• Handle the prepaid, postpaid, modem, router and fiber
• Mainly support to the Fibre service operation
• Answering customer calls related installation
• Checking technician availability, coordinating their schedules
• doing data entry work

To apply online please click the 'Apply' button below. For email a detailed resume in Word format to Alice Wong.

For further discussion about this role, please find contact details of Alice Wong as below:
Email: ********@recruitexpress.com.my
Tel:
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

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