Customer Service Administrator — Flexible Hours

ELITE TRANSFORM CONSULTING PLT; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A consulting company in Johor Bahru is seeking a Full-time Customer Service Administrator. This role involves handling customer inquiries through calls, live chat, and emails. You will work collaboratively to meet team KPIs and ensure high service quality. No prior experience is required, making this a great opportunity for newcomers. Good computer literacy is necessary, and flexible hours are available.

Benefits

Flexible hours available

Qualifications

• No experience required, will train.
• Good computer literacy is essential.

Responsibilities

• Handle inbound calls, live chats, and emails for customer inquiries.
• Exceed customer expectations in service quality.
• Work with the team to achieve KPIs and SLAs.

Skills

Good computer literacy

Job description

A consulting company in Johor Bahru is seeking a Full-time Customer Service Administrator. This role involves handling customer inquiries through calls, live chat, and emails. You will work collaboratively to meet team KPIs and ensure high service quality. No prior experience is required, making this a great opportunity for newcomers. Good computer literacy is necessary, and flexible hours are available.