Customer Experience Lead - In-Store & Cashier

Watsons Malaysia; Kuala Lumpur; On-site; MYR 22,320 - 33,480; Full time

Job summary

A retail company in Kuala Lumpur is seeking candidates to provide exceptional customer service while ensuring smooth shop operations. The ideal applicant will possess a minimum of PMR/PT3/SKM, be fluent in Bahasa Melayu and English, and demonstrate strong interpersonal and communication skills. Candidates must be Malaysian citizens and available for shifts, weekends, or holidays. Experience in the health or retail pharmacy industry will be an added advantage.

Qualifications

• Minimum PMR/PT3/SKM is required.
• Fluent in Bahasa Melayu and English.
• Pleasant personality with excellent communication skills.

Responsibilities

• Instil high standard of friendly, professional customer service.
• Ensure efficient organization and operation of the shop.
• Maintain sufficient stock level at all times.

Skills

Customer service

Communication skills

Interpersonal skills

Adaptability

Organization

Education

PMR/PT3/SKM

Job description

A retail company in Kuala Lumpur is seeking candidates to provide exceptional customer service while ensuring smooth shop operations. The ideal applicant will possess a minimum of PMR/PT3/SKM, be fluent in Bahasa Melayu and English, and demonstrate strong interpersonal and communication skills. Candidates must be Malaysian citizens and available for shifts, weekends, or holidays. Experience in the health or retail pharmacy industry will be an added advantage.