Customer Development Manager

Johnson & Johnson MedTech; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading healthcare company is seeking a Clinical Sales professional in Petaling Jaya, Selangor. You will assist with product demonstrations and clinical presentations, compile consumer analytics for sales strategies, and support the Clinical Sales team in delivering high-quality services. This role is eligible for sales incentives and commissions, and requires strong awareness of product information and best practices.

Qualifications

• Ability to assist with product demonstrations and presentations.
• Strong awareness of product information and best practices.

Responsibilities

• Assist in coordinating product demonstrations and clinical presentations.
• Maintain awareness of product information to support customers.
• Compile consumer analytics to inform sales strategies.

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Job Description

Helps ensure completion of tasks for the support function of the Clinical Sales - Primary Care Physicians unit to ensure accuracy, timeliness, and quality of deliverables. Assists in the coordination of product demonstrations and clinical presentations for networking events, conferences, and outside symposiums. Remains aware of product information, best practices and technical troubleshooting in order to best assist with customer needs and to help them suggest appropriate products, services, and/or solutions. Compiles and reviews consumer analytics and market trends to assist in developing data-driven strategies to grow sales and improve customer retention. Demonstrates Johnson & Johnson’s Leadership Imperatives and Credo. Job is eligible for sales incentive / sales commissions.

Responsibilities

• Assist in the coordination of product demonstrations and clinical presentations for networking events, conferences, and outside symposiums.
• Maintain awareness of product information, best practices and technical troubleshooting to support customer needs and suggest appropriate products, services, and/or solutions.
• Compile and review consumer analytics and market trends to inform data-driven strategies for growing sales and improving customer retention.
• Demonstrate Johnson & Johnson’s Leadership Imperatives and Credo.
• Provide support within the Clinical Sales – Primary Care Physicians unit to ensure accuracy, timeliness, and quality of deliverables.
• Note: This role is eligible for sales incentive / sales commissions.

Job Details

• Job Function: MedTech Sales
• Job Sub Function: Clinical Sales – Primary Care Physicians (Commission)
• Job Category: Business Enablement/Support
• Location: Petaling Jaya, Selangor, Malaysia