Customer Care Assistant - AEON Mall Bukit Indah, Johor

AEON; Iskandar Puteri; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading retail company in Iskandar Puteri is seeking a Customer Care Assistant. Responsibilities include providing excellent customer service, ensuring proper payment procedures, and managing complaints. Ideal candidates should have a pleasant personality, good communication skills, and a strong interest in retail. Education requirement includes at least SRP / PMR / SPM or equivalent. Attractive benefits include medical, EPF, annual bonuses, and opportunities for further studies. Training provided.

Benefits

Medical

EPF

SOCSO

Annual bonus

Salary increment

Opportunities for further studies

Training Available

Uniform

Rebate Scheme

Qualifications

• Applicants must have at least SRP / PMR / SPM / Certificate or Diploma.
• Must be Malasian or Permanent Resident status.
• Must be able to work during Public Holidays, weekends, and festive seasons.

Responsibilities

• Provide good service and be friendly to customers.
• Ensure that payments are processed in accordance with procedures.
• Provide information on the AEON Member Card.
• Handle customer complaints properly.
• Responsible for the exchange of goods and gifts.
• Maintain an attractive, energetic, and positive demeanor.

Skills

Pleasant personality

Good communication skills

Strong interest in retail

Ability to work in shifts

Education

SRP / PMR / SPM / Certificate or Diploma

Job description

Customer Care Assistant - AEON Mall Bukit Indah, Johor

Have at least SRP / PMR / SPM / Certificate or Diploma

Have a pleasant personality and can communicate well

Have a strong interest in retail

Able to work in shifts, weekends and public holidays

Applicants must be a Malaysian or Permanent Resident status

Able to work during Public Holiday, weekend and Festive season.

Requirements

• Have at least SRP / PMR / SPM / Certificate or Diploma
• Have a pleasant personality and can communicate well
• Have a strong interest in retail
• Able to work in shifts, weekends and public holidays
• Applicants must be a Malaysian or Permanent Resident status
• Able to work during Public Holiday, weekend and Festive season.

Responsibilities

• Providing good service and friendly to customers
• Ensure that each payment in accordance with the procedures set
• Provide information on AEON Member Card
• Ensure that complaints received by the customer can be handled properly
• Responsible for the free exchange of goods and gifts
• Must be attractive, energetic and positive behavior

Benefits

• Medical
• EPF
• SOCSO
• Annual bonus
• Salary increament
• Opportunities for further studies
• Training Available
• Uniform
• Rebate Scheme