CRM Techno-Functional Analyst – Hybrid/Remote

Renesas Electronics; Bayan Lepas; Hybrid; MYR 163,000 - 246,000; Full time

Job summary

A leading semiconductor solution provider in Penang seeks an IT functional techno analyst to support CRM projects. The ideal candidate will have 2-3 years of IT management experience and CRM expertise. Responsibilities include working with end-users, facilitating project requirements, and providing technical support. Join a diverse team in a flexible work environment focused on innovation and collaboration, and make a real impact with your skills.

Benefits

Flexible work environment

Remote work option

Diversity and inclusion programs

Qualifications

• Minimum of 2-3 years of experience in IT management focusing on CRM.
• Proven track record of successfully delivering CRM projects.
• Understanding of software development lifecycle and user acceptance testing.

Responsibilities

• Communicate effectively with end-users for project activities.
• Act as a liaison between business experts and IT project teams.
• Support month-end and quarter-end activities.
• Track and monitor status of regularly scheduled data loads.

Skills

CRM Systems Expertise

Analytical and problem-solving skills

Communication Skills

ModelN Experience

Knowledge of databases and SQL

Job description

A leading semiconductor solution provider in Penang seeks an IT functional techno analyst to support CRM projects. The ideal candidate will have 2-3 years of IT management experience and CRM expertise. Responsibilities include working with end-users, facilitating project requirements, and providing technical support. Join a diverse team in a flexible work environment focused on innovation and collaboration, and make a real impact with your skills.