Credit Management Executive (Debt/Recovery Management)

Sudong Sdn Bhd; Kuala Lumpur; On-site; MYR 48,000 - 60,000; Full time

Job summary

A financial services company in Kuala Lumpur is searching for a Credit Management Executive to oversee debt recovery processes and ensure effectiveness in insolvency procedures. The role requires a Diploma or Degree in Business or Accountancy, with at least 3 years of relevant experience. Successful candidates will demonstrate strong analytical and communication skills, proficiency in Microsoft Excel, and knowledge of the Personal Data Protection Act. Opportunities for career growth are available in a collaborative environment.

Benefits

Career Growth

Collaborative Environment

Opportunity to Learn Financial Technologies

Qualifications

• Minimum of 3 years experience in Debt Recovery Management, preferably in Telco industry.
• Strong proficiency in Microsoft Office including Excel (VLOOKUP, PivotTable, etc).
• Knowledge of PDPA (Personal Data Protection Act).

Responsibilities

• Oversee and manage activities related to insolvency processes.
• Liaise with various parties involved in delinquent cases.
• Perform write-off activities and payment allocation.

Skills

Microsoft Office (Excel)

Analytical skills

Organizational skills

Communication

Education

Diploma/ Degree in Business/ Accountancy or equivalent

Tools

CRM systems

Basic IT automation (RPA)

Job description

Credit Management Executive (Debt/Recovery Management)

Join the Growing Team at Singtel Financial Shared Services in Malaysia*!

Are you ready to embark in the exciting world of finance and technology? Singtel Financial Shared Services (FSS) is expanding its operations in Malaysia, and we're looking for passionate, driven individuals to join our dynamic team!

*In Malaysia, Singtel Group operates through a fully owned subsidiary called Sudong Sdn. Bhd.

We are seeking for a highly motivated and detail-oriented individual as a Credit Management Executive (Debt Management) to join our team.

This role is responsible for managing debt recovery processes, consumer bankruptcies, and the full spectrum of company insolvency procedures, including but not limited to liquidation, judicial management, receivership, Chapter 11, and other related processes. Additionally, the role oversees various insolvency-related end-to-end activities, ensuring the effective handling of all associated procedures.

Why Singtel Finance Shared Services

• Grow Your Financial Digital Literacy: Enhance your expertise in the latest financial technologies and practices in a collaborative, fast-paced shared services environment.
• Impactful Work: Contribute to global operations while making a tangible impact on how businesses manage their financial operations.
• Career Growth: As we expand, you'll have plenty of opportunities to learn, grow, and advance in your career.

Make an Impact by:

• Oversee and manage activities related to insolvency processes.
• Liaise with various parties involved in delinquent cases, such as debt collection agencies, liquidators, and official assignees.
• Perform write-off activities and payment allocation.
• Address internal and external queries in a professional manner to resolve issues promptly.
• Collaborate with the IT team and various stakeholders to resolve system defects and ensuring proper closure of issues.
• Review work processes and coordinate with IT, automation, and other business units on process improvement (ie: RPA).
• Perform ad hoc duties such as documenting work processes, tabulating statistic reporting, and other related tasks.
• Participate in cross-functional projects and initiatives to optimize operations.

Skills for Success:

• Diploma/ Degree in Business/ Accountancy or equivalent.
• Minimum of 3 years experience and above, preferably in Debt Recovery Management in Telco industry.
• Highly proficient in Microsoft Office including Excel (VLOOKUP, PivotTable, etc).
• Knowledge or prior experience in CRM systems needed.
• Knowledge of PDPA (Personal Data Protection Act).
• Experience in Basic IT automation (RPA) or Power Automate will be an added advantage.
• Strong analytical, organizational and time management skills.
• Strong communication skills with fluency in English.