Credit Collections Officer

Arus Selasih; Selangor; On-site; MYR 30,000 - 40,000; Full time

Job summary

A leading financial services provider in Malaysia is seeking a Recovery Officer to join its credit and collections team. This full-time position offers the chance to recover overdue payments and maintain customer relations in a supportive environment. Ideal candidates will have at least 1 year of relevant experience, though training is also available. Benefits include comprehensive medical coverage and opportunities for career development. Join us to advance your financial services career.

Benefits

Comprehensive medical and dental coverage

Generous annual leave and public holiday entitlements

Opportunities for career development and training

Friendly and collaborative team culture

Qualifications

• Minimum 1 year of experience in a credit or collections role.
• Training will be provided for candidates with no experience.

Responsibilities

• Develop strategies to recover overdue payments from customers.
• Maintain contact with customers to negotiate repayment plans.
• Analyze customer accounts to identify recovery actions.
• Escalate unresolved cases to senior management.
• Document recovery activities in compliance with company policies.
• Collaborate with the credit team to improve collections performance.

Skills

Basic computer knowledge

Good communication skills

Job description

Join Arus Selasih Sdn. Bhd. as a Recovery Officer and play a key role in the company's credit and collections team. This full-time position is based in Pandan Indah, Selangor, and offers the opportunity to contribute to the financial health and success of the organisation.

What you'll be doing

Develop and execute effective strategies to recover overdue payments from customers

Maintain regular contact with customers to negotiate repayment plans and obtain commitments

Analyse customer accounts and payment histories to identify the best course of action

Escalate unresolved cases to senior management and provide recommendations for legal action

Ensure all recovery activities are properly documented and comply with company policies and regulatory requirements

Collaborate with the wider credit team to share best practices and improve overall collections performance

Ready to start or advance your career in financial services? Join our established team and develop your skills in a supportive, growth-oriented environment. Apply now with your updated resume

Achieve consistent monthly performance targets

What we're looking for

Minimum 1 years of experience in a credit or collections role, preferably within the banking or financial services industry

No experience required (training will be provided)

Basic computer knowledge & good communication skills

What we offer

At Arus Selasih Sdn. Bhd., we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, you'll enjoy a range of benefits, including:

Comprehensive medical and dental coverage

Generous annual leave and public holiday entitlements

Opportunities for career development and training

Friendly and collaborative team culture

About us

Arus Selasih Sdn. Bhd. is a leading provider of financial services in Malaysia, with a focus on credit solutions for individual and business customers. Since our inception in 2005, we have grown to become a trusted and respected brand, known for our innovative products, excellent customer service, and strong commitment to ethical practices.

If you're excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.

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