Credit & Collections Analyst I

Diversey (Malaysia) S/B; Shah Alam; On-site; MYR 3,000 - 5,000; Full time

Job summary

A leading financial services company in Shah Alam is seeking a skilled Accounts Receivable Specialist to manage financial transactions effectively. Responsibilities include processing invoices, posting customer payments, balancing A/R batches, and generating monthly statements. The ideal candidate will have strong analytical skills and be able to develop collection strategies. This role is essential for maintaining accurate financial records and ensuring timely payments from customers.

Responsibilities

• Perform day-to-day processing of financial transactions.
• Verify invoices and delivery orders.
• Post and reconcile customer payments to general ledgers.
• Balance daily A/R batches and prepare reports.
• Generate and mail monthly statements of accounts.

Skills

Financial transaction processing

Invoice verification

Customer payment reconciliation

Credit analysis

Collection strategy development

Job description

• Performs the day-to-day processing of financial transactions to ensure that Account Receivable (A/R) are maintained in an effective, up to date and accurate manner.
• Receives and verify invoices and delivery orders from warehouse/third party logistics company.
• Posts and reconcile customer payments to general ledgers.
• Balances daily A/R batches; prepare and distribute weekly aging reports to key personnel.
• Generates and mails monthly statement of accounts to customers.
• Collaborate with the Financial Controller to maintain collection goals and general A/R performance levels.
• Communicate with internal sales representatives as necessary to complete job duties.
• Completes credit analysis and review of new clients. Determine credit limits and annual review of major client accounts.
• Ensures the strict confidentiality and privacy of financial records as they relate to the organization and its customers.
• Forms collection strategies to mitigate customer objections to making timely A/R payments.
• Investigates collection problems and advises customers on corporate A/R policies and procedures.
• Makes arrangements for payment of outstanding and late accounts; prepare documentation for executive.
• Investigates and resolve billing discrepancies or misapplied cash transactions.
• Maintains a filing system for all financial documents.
• Ensures the confidentiality and security of all financial and employee files.
• Assists in other duties as needed and directed.
• Meet the customer’s, resolving any collections matter and/or for check collection.