COUNTER EQUIPMENT TECHNICIAN

Mynews; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Kuala Lumpur is seeking a Coffee Technician responsible for the maintenance and repair of coffee machines across various store locations. This role involves regular inspections, training staff, and troubleshooting equipment issues to enhance customer experience. Candidates should have proven experience with coffee machines and electrical maintenance. A valid electrician’s license is required, along with the ability to work independently and physically in diverse environments.

Qualifications

• Minimum of 3 years of experience in equipment maintenance, preferably coffee machines.
• Minimum 5 years of experience in electrical maintenance in a commercial setting.
• Valid driver’s license and reliable transportation for fieldwork.

Responsibilities

• Perform regular inspections and servicing of coffee machines.
• Diagnose and repair mechanical or electrical issues in coffee machines.
• Provide training to store staff on coffee machine maintenance.

Skills

Coffee machine experience

Troubleshooting skills

Ability to work independently

Ability to lift up to 30kgs

Education

SPM, diploma or equivalent

Valid electrician's license

Tools

Familiarity with Franke coffee machines

Familiarity with WMF coffee machines

Job description

Job Summary

The Coffee Technician is responsible for the preventive maintenance, and repair of coffee machines and related equipment across all store locations. This role ensures all coffee units are functioning optimally to support store operations and enhance customer experience.

Key Responsibilities

• Perform regular inspections and servicing of coffee machines to prevent breakdowns.
• Diagnose and repair mechanical or electrical issues in coffee machines.
• Provide training to store staff on the proper use and basic maintenance of coffee machines.
• Maintain logs of service visits, repairs, and parts usage. Report major issues to supervisors.
• Follow all safety protocols and ensure machines comply with health and safety regulations.
• Respond to emergency coffee machine issues and resolve them in a timely manner.

Required Skills

• Proven coffee machine experience (residential, commercial, or industrial).
• Min of 3 years of experience in equipment maintenance, preferably coffee machines or food service appliances.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently or as part of a team.
• Ability to lift up to 30kgs and work in a physically active environment.

Qualifications

• SPM, diploma or equivalent.
• Valid electrician's license (or equivalent certification).
• Familiarity with popular commercial coffee machines (e.g.,, Franke, WMF).
• Minimum 5 years of experience in electrical maintenance, ideally in a commercial or retail setting.
• Valid driver’s license and reliable transportation (for fieldwork). B2 or D

Work Environment

• CU Mart, Mynews Mart, Maru Coffee store outlets.

Physical Requirements

• Ability to work in tight or challenging spaces and environment.