Content Review (mandarin) - IMMEDIATE HIRING

Asia Recruit; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A recruitment agency in Kuala Lumpur is looking for a Content Reviewer to evaluate user-generated content for compliance with platform policies. The role requires proficiency in Mandarin and at least 6 months of experience in content review or customer service. Benefits include allowances, medical coverage, annual leave, and training. The position operates on a rotational shift basis for 5 working days per week.

Benefits

Allowance Provided

EPF / SOCSO / PCB

Training Provided

Annual Leave

Medical and Hospitalisation Leave

Medical Insurance

Overtime Pay

Qualifications

• Minimum 6 months of content review/customer service experience.
• Fluent in Mandarin for content review.

Responsibilities

• Evaluate user-generated content for compliance with guidelines.
• Flag content that violates platform rules.
• Provide feedback to content creators.

Skills

Content Review (Mandarin)

Customer Service Experience

Education

Diploma

Job description

Working Shift: Rotational Shift

Working Location: KL Sentral

Requirement

• Content Review (Mandarin)
• Min Diploma
• Min 6 Months content review / customer service experience
• Working Rotation: 5 Working Days per week
• Working Shift: Rotational Shift
• Working Location: KL Sentral

Responsibility

• Evaluating and assessing user-generated content, such as text, images, videos, and audio files, to ensure compliance with platform policies and community guidelines.
• Reviewing content submissions for accuracy, relevance, appropriateness, and adherence to legal and regulatory requirements.
• Identifying and flagging content that violates platform rules, including hate speech, graphic violence, harassment, and illegal activities.
• Applying predefined criteria and guidelines to make decisions about whether to approve, reject, or take action on content submissions.
• Providing feedback and guidance to content creators regarding policy violations and content moderation decisions.
• Collaborating with cross-functional teams, including legal, policy, and trust and safety teams, to elevate complex or sensitive content issues.

Benefits

• Allowance Provided
• EPF / SOCSO / PCB
• Training Provided
• 5 Working Days
• Annual Leave
• Medical and Hospitalisation Leave
• Medical Insurance
• Overtime Pay