Content Moderator - Bahasa Indonesia needed in Bukit Jalil

EPS Consultants; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading consultancy firm in Kuala Lumpur is seeking a Content Moderator to manage and oversee user-generated content in accordance with guidelines. The ideal candidate will have a degree in journalism or a related field, 2-3 years of relevant experience, and be fluent in Indonesian Bahasa with strong English comprehension. This role demands excellent judgment and familiarity with media editorial policies.

Qualifications

• 2 to 3 years of experience as a content moderator or equivalent newsroom experience.

Responsibilities

• Monitor and moderate user-generated content according to preset guidelines.
• Approve or reject content based on compliance with customer guidelines.
• Stay informed about news and current affairs.

Skills

Content moderation

Excellent judgment

Fluency in Indonesian Bahasa

Comprehension in Business English

Education

Degree in journalism, communication, Indonesian Bahasa, or similar

Job description

Responsibilities

• Monitor and moderate user-generated content, such as comments, and publisher-generated content according to preset customer guidelines.
• Approve or reject content/comments based on compliance with customer guidelines.
• Stay informed about news and current affairs, especially in international markets like the US.
• Identify gaps and gray areas in policies and guidelines based on real-world data.
• Document and store edge cases and nuanced examples among moderated content to create reference repositories.

Requirements

• Degree in journalism, communication, Indonesian Bahasa, or a similar field.

• 2 to 3 years of experience as a content moderator, social media moderator, or equivalent newsroom experience (print/digital/TV).
• Familiarity with news and media editorial policies.
• Fluent in Indonesian Bahasa, both oral and written, with excellent comprehension skills in Business English.
• Ability to work under pressure and make sound judgment calls