Consumer Partnership Lead

Chubb Insurance; Kuala Lumpur; On-site; MYR 100,000 - 140,000; Full time

Job summary

A leading insurance provider in Kuala Lumpur seeks a professional to drive the expansion of partnership distribution and business development while focusing on new sales channels. The ideal candidate should have at least 10 years of experience, preferably in the insurance or digital marketing industry, with strong analytical and interpersonal skills. Responsibilities include establishing strategic partnerships, managing operations, and conducting market research to support business objectives. Competitive compensation and growth opportunities are available.

Qualifications

• Tertiary education with minimum 10 years working experience.
• Background in insurance industry, digital or retail is an advantage.

Responsibilities

• Drive expansion of partnership distribution for new sales channels.
• Negotiate contracts and agreements with clients.
• Conduct market research to inform business development efforts.

Skills

Good analytical skill

Result oriented

Creative and able to multi-task effectively

Excellent business acumen

Interpersonal skills

Insurance and financial product knowledge

Understanding of Compliance and Controls

Good computer skills

Education

Minimum Diploma holder

Degree holders preferred

Tools

Microsoft Office

Job description

Key Objective

Responsible for driving the expansion of partnership distribution and business development with a key focus on new sales channels for the company.

• Achieve agreed-upon performance and financial objectives.
• Identify new business opportunities and establish strategic partnerships with major players in industries such as automotive, banking, e-commerce, gig economy, and telecommunications, targeting partners with a substantial customer base for our consumer business.

Major Duties and Responsibilities

1. Business Development

• Develop and secure new automotive/bank partners/digital partners with sizeable customer base
• Develop strategic pipeline management and lead pipeline management framework
• Build and maintain strong relationships with clients and key stakeholders
• Develop and explore new direct distribution channel such as digital, face‑face, mobile marketing and etc.
• Develop new innovative and marketable products
• Prepare financials and proposals for submission to prospects on new initiatives
• Preparation of pre‑ & post‑ marketing plans and conduct Profit and Loss Analysis for marketing campaigns to drive ROIs
• Negotiate contracts and agreements with clients

2. Operation & Database Management

• Setting database segments, and criteria with partners to extract for any distribution activities purposes to achieve higher profitability
• Develop creative to have concepts and contents approved by partners and all internal parties i.e. Claims, CS, UW, Legal, TM and other LOBs
• Work with project manager to establish project timeline for end‑to‑end process
• Ensure approved marketing fund spend within budget and achieve agreed profitability target
• Liaising with key stakeholders, i.e. Underwriting, Customer Service/Operation, Telemarketing, IT and Partners for other initiatives on periodic basis i.e. daily billing, database management, script management, disputes/complaints, product positioning and campaign management.

3. Others

• Conduct market research and analysis to identify trends and insights that inform business development efforts
• Communicate on market trends and competition
• Manage partners' compliance related matters
• Any other duties as assigned by Management

Qualifications

Skills

• Good analytical skill, Result oriented, Creative and able to multi tasks effectively
• Possess excellent business acumen and resourceful
• Have good interpersonal skills, capable of working independently and be part if the team player
• Insurance and financial product knowledge preferred
• Appreciate and understand Compliance and Controls
• Good computer skills and familiarity in Microsoft Offices are required

Experience

• Tertiary education with minimum 10 years working experience
• Insurance industry and/or direct marketing, digital or retail industry background will be an added advantage

Education

• Minimum Diploma holder. Degree holders preferred