Consumer Financial Consultant Auto (Region Johor)

Maybank; Johor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading financial institution in Malaysia is seeking a candidate for a role involving servicing national car dealers and maintaining strong business relationships. Ideal candidates will possess excellent marketing and interpersonal skills, with the ability to work under pressure and think creatively. Key responsibilities include document collection, conducting site visits, and cross-selling banking products. This position requires result-oriented performance and monitoring of growth targets in Retail Hire Purchase.

Qualifications

• Good in marketing skills.
• Ability to interact with people at all levels.
• Ability to work under pressure with minimum supervision.

Responsibilities

• Service new national car dealers assigned by management.
• Maintain good business rapport with servicing dealers.
• Initiate document collection from assigned dealers.
• Conduct site visits and report on customer genuineness.
• Cross sell other banking products to customers.
• Monitor disbursement and growth targets for Retail Hire Purchase.

Skills

Marketing skills

Interpersonal skills

Creative thinking

Result orientation

Job description

Responsibilities

• To service primarily new national car or any other dealer that assigned from time to time by the Branch Management.
• Maintain cordial and good business rapport with all the above of the servicing dealers.
• Receive a submission from the assigned dealer and initiate document collection. Transfer the documents to the Processing executive to proceed with the process.
• Site Visit to customer premises and provide report on the customer genuineness as well as according to the declaration in application.
• Initiate appointment of panel new car or any other dealer type in the future.
• Cross selling of other product by the Banks i.e. credit card to customer, merchant to dealer and etc. from time to time required by Management.
• Monitoring of disbursement and growth target for Retail Hire Purchase.

Requirements

• Posses good in marketing skills
• Good interpersonal skills, able to interact with people at all levels and marketing oriented
• Able to work under pressure with minimum supervision.
• Able to think creatively, result oriented and display consistence performance.