Commercial Operations Executive

Mark Walker Drinks Sdn Bhd; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A beverage company in Shah Alam is seeking an Operations Executive to manage customer orders and coordinate sales documentation. The role requires strong organisational skills and proficiency in English and Chinese. Tasks include processing orders, responding to enquiries, forecasting sales, and maintaining accurate records. Candidates should have a Diploma or Bachelor’s degree in Business or a related field, with relevant experience preferred. This opportunity offers a dynamic work environment and various employee benefits.

Benefits

Medical benefits

Education support

Parking

EPF, SOCSO

Annual Leave

Bonus Scheme

Training

Qualifications

• Strong organisational and time-management skills required.
• High attention to detail with ability to manage multiple tasks.
• Good interpersonal and communication skills essential.

Responsibilities

• Process and coordinate customer orders.
• Act as point of contact for customer and supplier enquiries.
• Prepare sales documentation and maintain records.
• Assist with sales forecasts and invoicing coordination.
• Track receivables in line with governance processes.
• Handle customer issues and complaints professionally.

Skills

Organisational skills

Time-management skills

Attention to detail

Interpersonal communication

English proficiency (spoken and written)

Chinese proficiency (spoken and written)

MS Office proficiency

Education

Diploma or Bachelor’s degree in Business or related discipline

Job description

Process and coordinate customer orders accurately, from order receipt through to delivery

Act as a key point of contact for customer and supplier enquiries

Prepare and maintain sales documentation, contracts, and pricing information

Assist with sales forecasts, order planning, and invoicing coordination

Track receivables and payables in line with internal governance processes

Maintain accurate customer, sales, and commercial records

Prepare weekly sales and activity reports for senior management

Support preparation of sales presentations and commercial materials as required

Submit monthly sales documentation to external auditors for management accounts

Handle customer issues and complaints professionally, ensuring timely resolution

Support overseas commercial activities, including occasional travel if required

Skills & Requirements

Diploma or Bachelor’s degree in Business or a related discipline

Strong organisational and time-management skills

High attention to detail and ability to manage multiple tasks

Good interpersonal and communication skills

Proficient in English and Chinese (spoken and written)

Comfortable using MS Office (Excel, Word, PowerPoint)

Prior experience in a commercial, sales operations, or coordination role preferred

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an Operations Executive?
• Which of the following Microsoft Office products are you experienced with?
• How many years' experience do you have with forecasting for businesses?
• Which of the following accounting tasks are you familiar with?
• Do you have previous invoicing experience?

Manufacturing, Transport & Logistics 11-50 employees

Perks and benefits Medical Education support Parking EPF, SOCSO, Annual Leave, Bonus Scheme, Training p

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