Commercial Director

HACH MALAYSIA SDN BHD; Petaling Jaya; On-site; MYR 250,000 - 300,000; Full time

Job summary

A leading water quality solutions provider is seeking a Commercial Director in Selangor, Malaysia. The successful candidate will be responsible for strengthening sales and service operations while providing strategic vision and leadership. This role requires over 15 years of sales experience, including 10 years in management. Applicants should ideally hold an MBA and possess excellent communication skills in English and Malay. A strong focus on customer satisfaction and team management is essential, alongside the ability to drive significant growth in the market.

Qualifications

• 15+ years of progressive sales experience.
• 10+ years in sales management, ideally managing managers.
• Ability to effectively communicate with corporate headquarters.

Responsibilities

• Provide vision and guidance to the sales/service organization.
• Drive organizational objectives to meet growth metrics.
• Build country-specific go-to-market strategy.

Skills

Sales growth

Team management

Customer satisfaction

Communication

Strategic vision

Education

MBA from a premier school

Undergraduate degree in Technical or Engineering

Job description

Position Title – Commercial Director – Malaysia

Position Status – Full Time

Company Name – Hach Malaysia (100% subsidiary of Veralto)

Job Location – Selangor, Malaysia

Travel Required – As per job requirements, typically 40-50%

About Veralto:

Veralto launched in October 2023, is a $5 billion global leader in essential technologies with a bold vision for creating enduring positive impact for the world. Our operating companies build on a long‑standing legacy of success, innovation, and deep customer trust as they work to create a safer, cleaner, more vibrant future. Veralto is headquartered in Waltham, Massachusetts with 13 operating companies and 300+ locations worldwide. Our global team of 16,000 associates is committed to making an enduring positive impact on the world united by the powerful purpose – Safeguarding the World’s Most Vital Resources™.

Veralto’s Water Quality Companies – Hach, Chemtreat, Trojan Technologies, OTT Hydromet, Sea‑Bird Scientific, McCrometer, XOS & Acquatic Informatics – help to manage, treat, purify, and protect the global water supply from municipal & wastewater treatment facilities to lakes, rivers, watersheds, and oceans.

Our Product Identification companies – Videojet, Esko, X‑rite, Linx and Pantone help package and protect the world’s food, medicine and essentials tracing and authenticating billions of goods that travel the global supply chain every day.

About Hach:

Hach Malaysia Sdn Bhd. is a subsidiary of Hach Company (United States) and operates under Veralto Corporation. Hach Company is a global leader in water quality analysis and treatment, providing instrumentation and disinfection systems to help analyze and manage the quality of ultra‑pure water, potable water, wastewater, groundwater, and ocean water in residential, commercial, industrial, and natural resource applications. Besides Hach products, the company is authorized to legally sell, supply, install, calibrate, and commission all of Veralto's water quality product lines, including Radiometer, Lachat, Applitek, Biotector, Orbisphere, Polymetron, Lufft, Kipp & Zonen, Sutron, Adcon, Aquafine, and other brands within the Water Quality group that fall under Veralto's umbrella.

Overview

The Commercial Director is accountable for the company’s sales & service operations in Malaysia. His/her initial focus will be to strengthen sales, service, customer support, and management teams by leveraging the Veralto Enterprise System (VES), while providing strategic vision, support, and most of all on‑the‑ground leadership for the OpCo/Platform team. He/she will keep regional leadership abreast of opportunities, competitive issues, and market/regulatory conditions, and drive total sales, service and profit growth, balanced against the necessary investment to strengthen and maintain a first‑class market‑leading commercial organization.

Core Responsibilities

• Provide vision and guidance to the sales/service organization to address competitive and changing market dynamics.
• Drive organizational objectives around three broad objectives:
  • Shareholder focused metrics – core growth/revenue, margins
  • People – demonstrate ability to attract, coach, retain and develop talent
  • Customers – drive customer satisfaction metrics (e.g., OTD, NPS, Quality) along with customer support and operations teams.
• Evaluate current sales activities to identify strengths and areas that must be improved to meet current demands and future aggressive growth.
• Build country‑specific go‑to‑market strategy, implement and execute strategy.
• Assess service capabilities and strengthen them based on identified gaps; build and implement a service strategy.
• Monitor technological changes, market trends, competitive products/pricing, and be a key participant in identifying and analyzing products to be developed and channeled to the marketplace.
• Achieve revenue objectives set forth by senior management by disseminating the budgeted performance goals and implementing a value‑selling philosophy, sales funnels, and action plans.
• Coordinate, prepare and implement sales and expenditure budgets; monitor actual vs. budgeted performance, implement corrective measures as appropriate, and report goal accomplishment and variance analysis monthly.
• Lead and develop teams by establishing annual goals; hiring and training new associates; and coaching, monitoring and appraising individual performance through the use of policy deployment tools and improving processes with a focus on kaizen and continuous improvement.
• Design and implement standards of accountability for others in the organization to focus, guide, and set high standards of performance for business results.

Experience

• 15+ years of progressive sales experience within an organization known for having a strong sales function. Experience as regional representative of an appropriate size western multinational office or sales subsidiary, including managing revenue and margin goals, with P/L experience and international reporting. Able to set and pursue a goal of sales revenue and profit maximization.
• Must have operating company leadership experience of an appropriate scale. Experience in B2B industry is highly preferred. Familiar with and capable of leading a business focused on high quality products and services. Experience in businesses serving similar customers or markets is a plus.
• 10+ years of sales management & people management experience, preferably managing managers who oversee team members.
• Able to deal effectively with, and present convincingly to regional/global corporate headquarters to get the support and resources necessary to successfully build the regional business.

Education, Skills & Competency Requirements

• Preferably an MBA from a premier school, with an undergraduate degree in Technical or Engineering disciplines.
• High‑potential performer with a solid track record of accomplishment and logical career progression. Proven ability to drive sales growth, customer expansion, and market share growth.
• Strong process orientation with a proven track record of profitable growth. Excellent reputation for leadership in value‑based selling processes, Six Sigma, and account management.
• Must be a capable and effective communicator. Adept at influencing people with diverse interests, objectives, agendas.
• Proficiency in both written and spoken English and Malay is required.
• Sense of ownership – a strong desire to make a personal contribution to the success of the overall company.
• Ability to gain respect through stature, presence, and strong leadership skills.
• Skilled at maintaining effective relationships with the key executives of each division.
• Adheres to the highest values in decisions and conduct.

What’s in it for you

You will play an integral part in shaping the OpCo’s business in Malaysia, one of the strongest and highly visible regions with many untapped opportunities.

You will work with a team where the goal is to create an environment of continuous improvement, wellness, and open, honest, two‑way communication.

Diversity & Inclusion

At Veralto, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page—Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Veralto and all Veralto Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

Unlock job insights

Your application will include the following questions:

• How would you rate your English language skills?
• What’s your expected monthly basic salary?
• Which of the following statements best describes your right to work in Malaysia?
• Which of the following types of qualifications do you have?
• How many years of people management experience do you have?
• How many years’ experience do you have as a Commercial Director?