Collections Specialist - Drive Cash Flow & Customer Trust

ALLNEX; Petaling Jaya; On-site; MYR 36,000 - 48,000; Full time

Job summary

A global coatings company is looking for a competent Collections Specialist in Petaling Jaya. The role involves contacting customers to collect outstanding payments, collaborating with various departments, and maintaining customer relationships. Candidates should have strong communication and negotiation skills along with 1 year of relevant professional experience and proficiency in MS Office and advanced Excel. Join a diverse team to make an impact in a significant sector.

Benefits

International working experience

Career growth opportunities

Innovative company culture

Qualifications

• 1 year professional experience in relevant field.
• Fluent in written and spoken English; Mandarin is an advantage.
• High sense of responsibility and ability to work independently.

Responsibilities

• Follow up on inquiries and requests, keeping customers updated.
• Perform reconciliations of customer accounts.
• Maintain customer contact information in ERP systems.
• Report on collection activity and status.
• Suggest process improvements within Collections processes.

Skills

Communication skills

Negotiation skills

Problem solving

Analytical skills

Planning management

Interpersonal skills

Education

Bachelor Degree in Accounting or Finance

Tools

MS Office

Excel Advanced

ERP systems

Job description

A global coatings company is looking for a competent Collections Specialist in Petaling Jaya. The role involves contacting customers to collect outstanding payments, collaborating with various departments, and maintaining customer relationships. Candidates should have strong communication and negotiation skills along with 1 year of relevant professional experience and proficiency in MS Office and advanced Excel. Join a diverse team to make an impact in a significant sector.