Collection Manager

Ainoviq Resource; Subang Jaya; On-site; MYR 70,000 - 90,000; Full time

Job summary

A company in Malaysia is seeking a Recovery Manager to develop and oversee recovery strategies to effectively manage overdue payments. The ideal candidate will have over 3 years of experience in a Debt Collection Agency, excellent analytical skills, and proficiency in recovery planning tools. This role involves ensuring compliance with financial regulations and monitoring team performance. Resumes can be submitted via email or WhatsApp. This position is based in Selangor, Subang Jaya.

Qualifications

• 3+ years of relevant experience in a Debt Collection Agency as a Recovery Manager.
• Familiarity with regulatory standards and best practices in your industry.
• Excellent analytical, organizational, and communication skills.

Responsibilities

• Manage and oversee the recovery of overdue payments and delinquent accounts.
• Implement effective recovery strategies and collection policies.
• Monitor team performance, provide coaching, and ensure targets are met.
• Ensure compliance with relevant financial laws and data privacy regulations.
• Handle escalated recovery cases and work with legal teams when necessary.
• Generate reports on recovery performance and recommend process improvements.

Skills

Analytical skills

Organizational skills

Communication skills

Tools

Financial collection software

Job description

The Recovery Manager is responsible for developing, implementing, and managing recovery strategies to ensure the organization can respond effectively to operational disruptions. The Recovery Manager ensures risks are mitigated and recovery plans are tested, updated, and aligned with industry standards and regulatory requirements.

Key Responsibilities:

• Manage and oversee the recovery of overdue payments and delinquent accounts.
• Implement effective recovery strategies and collection policies.
• Monitor team performance, provide coaching, and ensure targets are met.
• Ensure compliance with relevant financial laws and data privacy regulations.
• Handle escalated recovery cases and work with legal teams when necessary.
• Generate reports on recovery performance and recommend process improvements.

Requirements:

• 3+ years of relevant experience in a Debt Collection Agency as a Recovery Manager.
• Familiarity with regulatory standards and best practices in your industry.
• Excellent analytical, organizational, and communication skills.
• Proficient with recovery planning tools or financial collection software.

Interested candidates can submit their resume to ****@***.*** or WhatsApp Show contact number Mr.SONI

Walk-In
Ainoviq Resource Sdn Bhd
B-05-13 Da Men Mall
Persiaran Kewajipan Usj 1
47600 Subang Jaya
Selangor

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