Cloud Infra Operation Engineer

Sunway Healthcare Group; Selangor; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading healthcare organization in Malaysia is looking for an experienced cloud infrastructure administrator. The role involves managing and supporting cloud infrastructure systems, ensuring high availability, and conducting thorough incident and problem management. Applicants should possess at least 5 years of experience in cloud infrastructure implementation and have knowledge of AWS, Azure, and Huawei Cloud. A degree in IT or a related field is required along with familiarity with security practices. This position offers a dynamic working environment with opportunities to engage in multiple projects.

Qualifications

• Minimum 5 years of working experience in cloud infrastructure implementation and support.
• Knowledge of networking principles such as TCP/IP, routing, and firewall configurations.
• Familiarity with cloud security best practices including IAM and encryption.

Responsibilities

• Responsible for cloud infrastructure system administration and maintenance.
• Conduct root cause analysis following unplanned disruptions.
• Proactively monitor cloud infrastructure performance.

Skills

Cloud infrastructure management

Incident management

Root cause analysis

Problem management

Performance tuning

Education

Degree in Information Technology, Computer Science or relevant qualification

Tools

AWS

Azure

Huawei Cloud

GCP

Job description

Responsible for cloud infrastructure system administration and maintenance

Ensuring incidents logged pertaining to infrastructure are accurate and up-to-date

Ensuring all the changes to production services are subject to change control workflow

Proactively monitor cloud infra systems performance

Able to prioritize all the instances where enhancements and defect resolution are required

Conduct root cause analysis following unplanned disruptions to improve system availability

Conduct problem management of repeated incidents affecting the business services

Conduct incident management of raised incidents that affecting cloud infra system

Maintain and provide recommendations to enhance the performance of the cloud infrastructure and software across the organization.

Involve in multiple projects at any one time often within a team

Manage and Support 24x7 infrastructure services

Requirements

Degree in Information Technology, Computer Science or relevant qualification from a recognized university.

Minimum 5 years of working experience in cloud infrastructure implementation and support (servers, networking, security, monitoring).

Knowledge of cloud computing platform such as Huawei Cloud, Cloud Alpha Edge, AWS, Azure, GCP.

Familiarity with virtualization of cloud computing.

Proficiencyin networking such as TCP/IP, routing, firewall.

Cloud security best practice such as IAM, encryption and network security.

Performance tuning skills such as load balancing, caching, and database optimization.

Prefer to have certification in Huawei Cloud ICT Associate (HCIA) and Azure Administrator Associate.