CLM Analyst

HSBC EDP (Malaysia) Sdn. Bhd.; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global banking institution in Kuala Lumpur is seeking a CLM Specialist to ensure quality client due diligence and KYC compliance for private banking clients. The role involves guiding relationship managers, executing media alerts, and reviewing documentation discrepancies. The ideal candidate will possess a degree, 2 to 5 years of experience, and fluency in both Chinese (Mandarin and Cantonese) and English. This position offers opportunities for professional growth and engagement in a dynamic team environment.

Qualifications

• 2 to 5 years of experience in relevant roles.
• Understanding of operational risk and controls.
• Familiarity with regulatory environment and private banking business is advantageous.

Responsibilities

• Guide RM's in documenting KYC due diligence.
• Execute and review negative media alerts.
• Check discrepancies in customer documentation.
• Validate quality of KYC information.
• Plan and prioritize work based on urgency.
• Complete tasks to a high-quality standard.

Skills

Analytical skills

Communication in Chinese and English

Ability to multi-task

Education

Full-time graduation/post-graduation from a recognized university

Job description

Wealth and Personal Banking is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer‑centric propositions and innovative and efficient distribution channels.

The Opportunity:

The Client Lifecycle Management (CLM) team sits in the first line of defense and evaluates the quality of the client information gathered and consolidated for the client onboarding, customer due diligence (CDD) and KYC for private banking and high‑net‑worth clients. Our objective is to centralize key FCC knowledge in one team to better support the front office with consistency and quality of client data, at the onboarding and throughout the client lifecycle.

The CLM Specialist role will proactively engage with their designated RM/CSE team, providing advice and support throughout the customer pre‑onboarding, onboarding and periodic reviews process with regards to CDD policy implementation.

What you’ll do:

• Guide the RM’s/CSE’s/RO’s in identifying and documenting the information required to satisfy the Bank’s KYC due diligence policies and processes.
• Execute and review negative media alerts, and perform sanction & PEP screening.
• Check/identify discrepancies between the information held in the customer’s documentation and profile on the system.
• Review and validate the quality of the due diligence and Know Your Customer (KYC) information on the bank’s customers, in line with HSBC policies at onboarding and periodic reviews.
• Work with the CDD Advisor when additional guidance on CDD policy is required.
• Assist with other tasks as required.
• Plan and prioritize work appropriately considering its importance and urgency in line with business needs.
• Take responsibility for completing assigned tasks to a high quality standard.
• Exercise daily discretion within assigned authority.

What you will need to succeed in the role:

• Full‑time graduation/post‑graduation from a recognized university with 2 to 5 years of experience.
• Good understanding of operational risk and controls preferably gained through experience in front‑line and/or risk roles.
• Good understanding of the regulatory environment and private banking business is an advantage.
• Good execution and solid analytical skills.
• Ability to multi‑task and prioritize.
• Good command of written and spoken Chinese (both Mandarin and Cantonese) and English.