Clinical Specialist

BD Malaysia; Petaling Jaya; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading medical technology company is seeking a Clinical Specialist in Petaling Jaya, Malaysia. This role involves providing training to internal sales and external customers on product functionalities, assisting in product integration, and conducting post-sale training sessions. Ideal candidates will have a nursing background and experience in the medical device sector. Proficiency in both Bahasa Malaysia and English is essential for effective communication and collaboration within the healthcare industry.

Benefits

Pathways for career development

Collaborative team environment

Competitive salary and benefits

Qualifications

• Bachelor’s degree in nursing or a related science is preferred.
• Clinical marketing experience in the Medical Device industry is a plus.
• Strong command of English and Bahasa Malaysia required.

Responsibilities

• Provide training to sales teams and internal staff on products.
• Assist customers with product integration in their practices.
• Conduct post-sale training sessions for users of products.
• Promote clinical solutions at events and customer sites.
• Maintain relationships with external product advocates and key leaders.

Skills

Clinical expertise

Analytical skills

Problem solving

Communication in Bahasa Malaysia and English

Education

Bachelor’s degree in nursing or related science

Job description

Job Description Summary

The Clinical Specialist will work closely with in-country sales personnel and play an important role in supporting the execution of in-country clinical programs and ensure they are aligned to the region. The Clinical Specialist duties include traveling to healthcare facilities, introducing products to medical professionals, and training users on product functionalities. The Clinical Specialist is expected to understand and talk to the details and nuances of the products from a clinical perspective to external and internal customers.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Main Responsibilities

• Provide internal product expertise – organizing and conducting product and clinical trainings to sales team and others within the company when required to ensure efficiency in promotion of products to customers.
• Provide expertise and support to sales team through joint preliminary product presentations and proposals on BD product/solutions and tender response.
• Assist customers in adaptation of the products in their practice by arranging product demo sessions, in-service clinical trainings, seminars, and workshops to fully assist customers in implementation and evaluation of the products.
• Conduct post-sale training sessions to individual product users, professional teams, or healthcare departments.
• Align product solutions to customers supported by clinical risk assessment and associated training sessions, workshops or programs to maximize customer satisfaction.
• Promotion of clinical solutions at customer sites as well as scientific meetings or events, helping in event coordination and set-up at individual sites.
• Manage product samples inventory – tracking and replenishing in a timely manner.
• Assist in developing related product training/presentation deck and customer learning materials.
• Maintain a strong working partnership with external product advocates, key opinion leaders and collaboration partners to drive continuous clinical development and better patient outcomes.
• Assist in collecting and reporting competitive intelligence and clinical development in the market.

Preferred Experience and Qualifications

• Bachelor’s degree in nursing or related science is preferred.
• Experience in clinical marketing through to execution in the Medical Device industry would be an advantage.
• Nurses are welcome to apply.

Expected Capabilities & Behaviors

• Proven track record in execution of clinical strategies across pipelines, strategic partnerships, and teams.
• Experience with medication preparation and delivery solutions.
• Strong analytical, problem solving and critical thinking skills.
• Exemplifies entrepreneurial growth mindset to support teams in the field and nurture fast growing customer bases.
• Delivers a clear, compelling, and shared clinical marketing vision focused on delighting our customers.
• Cultivates and nurtures an open, transparent, and psychologically safe environment.
• Self-motivated individual who thrives on innovation and is results-oriented.
• Excellent command of Bahasa Malaysia and English (i.e., written and spoken).

Why Join Us?

A career in BD means being part of a team that values your opinions and contributions as well as empowers you to bring your authentic self to work. We embrace a growth mindset to build future-ready capabilities that will help you develop into the best version of yourself.

We offer clear pathways for your development, and pride ourselves on our rigorous talent processes that are inclusive and transparent. You will learn and work alongside inspirational servant leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centred and rewarding culture.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

Primary Work Location

MYS Kuala Lumpur - Damansara Heights

Additional Locations

MYS

Work Shift