Clinical Research Associate (1-year Contract)

Dexcom; Penang; On-site; MYR 60,000 - 90,000; Full time

Job summary

A global health technology company is seeking a Clinical Research Associate for a 1-year contract in Penang, Malaysia. You'll manage clinical trial activities, ensuring compliance with protocols and ethical standards. Ideal candidates will have a degree in nursing or sciences and 2–5 years of experience in clinical research, along with strong communication and organizational skills. This role requires hands-on work in a fast-paced environment focused on patient safety and data integrity.

Qualifications

• 2–5 years relevant working experience in clinical research.
• Willing to work in a fast-paced environment.
• Hands-on experience required; high attention to detail essential.

Responsibilities

• Ensure the smooth operation of clinical trials.
• Manage subject visits and recruit research subjects.
• Ensure compliance with ethical and legal standards.

Skills

Excellent communication skills

Proficient with MS Office Suite

Strong organizational skills

Critical thinking

Education

Degree in nursing, sciences, or pharmacy

GCP Certification

Tools

Clinical Trial Management Systems (e.g. Veeva)

Job description

Clinical Research Associate (1-year Contract)

Join our dynamic and growing global team as a Study Coordinator (SC), where you'll play a pivotal role in the conduct of clinical trials. You'll be responsible for a variety of activities, essential to the success of these trials, including trial start-up activities, ongoing study management, and coordination of trial subjects at every stage of their clinical trial journey. As the main point of contact for trial subjects, you'll work closely with the Principal Investigator (PI) to ensure the safety of patients and the integrity of data collected, in accordance with study protocol requirements, Good Clinical Practice (GCP), and applicable regulatory requirements.

Essential Duties and Responsibilities

Clinical Function

• Ensure the smooth and efficient day-to-day operation of clinical trials.
• Schedule and manage subject visits, including unscheduled visits, as per protocol requirements.
• Recruit, consent, screen, instruct, and coordinate research subjects.
• Conduct and manage clinical trials in accordance with the study protocol, GCP, ICH Guidelines, and Dexcom’s SOPs.
• Identify and report safety events and major protocol deviations.
• Assist with assessing trends for safety and protocol deviations and communicate findings to the PI. Propose and implement corrective and preventative actions.

Trial Planning and Coordination

• Provide documents and information for Ethics Committee applications.
• Perform tasks as delegated by the PI in accordance with the protocol, SOPs, and applicable guidelines.
• Assist in finding potential subjects through pre-screening activities.
• Prepare supplies and account for devices required for clinical studies.
• Set up IT equipment for studies.
• Develop clinical study materials (including, but not limited to, source documentation, IRB submissions, training slides, etc.).

Data Collection and Management

• Ensure timely and accurate completion of Case Report Forms (CRF/e-CRF) and resolve queries.
• Maintain essential study documents/files and make records available for review, including but not limited to, device accountability tracking.
• Keep an ongoing record and assessment of adverse events (AEs), and serious adverse events (SAEs).
• Assist with departmental audits of clinical studies and procedures.

Compliance and Ethics

• Ensure trial practices reflect ethical and legal standards for clinical trials.
• Adhere to all Dexcom SOPs, ISO 14155:2020, and Malaysian Guideline for Good Clinical Practice.
• Notify the Ethics Committee of SAEs and protocol deviations (PDs).
• Prepare the site for monitoring, audit, and inspection, and implement recommended corrective actions.

Administrative Support

• Observe the progress of trial activities and communicate schedules/required procedures to the team.
• Assist with dispensing participants’ compensation (if applicable).
• Coordinate trial close-out activities, including device investigation or disposal and archiving materials.
• Involve in and contribute to all quality improvement activities of the department.
• Collaborate with global Clinical PMO and study teams to establish and maintain study timelines.
• Communicate effectively and professionally with coworkers, leadership, and study subjects.
• Collaborate effectively with peers and leadership across departments and professionally interact/build relationships with FDA, IRB, and key opinion leaders.
• Perform other duties as assigned under minimal supervision.

Required Qualifications

• Degree in nursing, sciences, or pharmacy. MBBS/MD with clinical experience will also be considered.
• 2–5 years relevant working experience in clinical research.
• Possess GCP Certification.
• Proficient with MS Office Suite.
• Excellent communication skills and ability to work effectively with multiple global functions.
• Strong organizational skills and ability to manage competing priorities.
• Strong critical thinking and independence.
• Willing to work, hands-on, in an extremely fast paced environment with high attention to details and accuracy.

Preferred Qualifications

• Experience in continuous glucose monitoring (CGM) or diabetes-related studies.
• Experience working closely with a global team.
• Experience with Clinical Trial Management Systems (e.g. Veeva).