Clinic Receptionist

KPJ Healthcare; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading healthcare provider in Malaysia is seeking a dedicated individual to manage patient reception and ensure clinic operations run smoothly. Responsibilities include welcoming patients, maintaining confidentiality, and adhering to clinical protocols. Candidates must possess an SPM qualification, experience in a similar role, and fluency in both English and Bahasa Malaysia. Join us to contribute to patient care and optimize clinic practices.

Qualifications

• At least one year of working experience.
• Able to interpret medical documents and write reports.
• Strong communication skills in both English and Bahasa Malaysia.

Responsibilities

• Receive patients in a cordial manner.
• Ensure proper registration and patient confidentiality.
• Maintain smooth clinic management and tidiness.

Skills

Fluency in English

Fluency in Bahasa Malaysia

Knowledge of clinical regulatory requirements

Education

SPM qualification

Tools

Microsoft Office

Job description

Evaluating and ensuring optimization of best practices based on current clinical protocols background.

To follow all rules and regulations of Damansara Specialist Hospital, Medical Record, Patient & Customer Care policy & Procedures.

Main Duties/Responsibilities

• To cordially receive all patients with or without appointment, which were directed from Main Lobby, A&E and Special Diagnostic Services.
• Ensure registration is made accordingly (patient demographic, preparation of forms and mandatory open a file for new patient)
• Strictly maintained the confidentiality and safety of the patient at all time in the clinic, hospital and elsewhere whichever is necessary.
• Ensure maintaining the smooth flows of the clinic and apply the best clinic management at all time (inclusive of appointment systems, tidiness and other requirement).

Requirements

• SPM with at least one year of working experience.
• Basic Course in Microsoft Office or its equivalent.
• Fluency in written and spoken English and Bahasa Malaysia.
• Knowledge of minimal clinical regulatory requirement.
• Able to interpret medical documents, write reports and professional correspondence.