Client Relationship Executive (Mandarin Speaker)

My PR Program Sdn Bhd; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A growing visa consultancy in Kuala Lumpur is seeking a motivated Visa Consultant to guide clients through the visa application process. The ideal candidate must be fluent in Mandarin and English, with strong organizational and communication skills. Responsibilities include providing expert advice, assisting clients with applications, and staying updated on visa regulations. Benefits include annual leave, medical insurance, and a work-life balance. This position is open to Malaysian citizens only.

Benefits

Annual Leave

Medical and Hospitalisation Leave

EPF / SOCSO / PCB

Annual Bonus

Medical Insurance

Overtime Pay

Work-Life Balance

Parking Allowance

Qualifications

• Fluency in both Mandarin and English is mandatory.
• Any additional language is considered a strong advantage.
• Outgoing personality and professional presentation.

Responsibilities

• Provide expert advice on visa and residency programs in Malaysia.
• Assist clients in preparing and submitting visa applications.
• Stay up to date on changes in visa regulations and policies.

Skills

Excellent written and verbal communication skills

Fluency in both Mandarin and English

Proficient computer skills

Organisational abilities

Team collaboration

Tools

Canva

PowerPoint

Job description

We’re looking for a motivated and outgoing Visa Consultant to join our growing team. You’ll guide clients through the visa application process and ensure a smooth, professional experience from start to finish.

This role requires someone well-spoken, personable, and detail-oriented, with strong communication skills and a customer-first mindset.

Excellent written and verbal communication skills.

Fluency in both Mandarin and English is mandatory.

Any additional language is considered a strong advantage.

Proficient computer skills — including document handling, data entry, and basic design or presentation tools (e.g., Canva, PowerPoint, etc.).

Outgoing personality and professional presentation.

Strong organisational and time management abilities.

Ability to work independently and collaboratively within a team.

This position is open to Malaysian citizens only.

Requirements

• Excellent written and verbal communication skills.
• Fluency in both Mandarin and English is mandatory.
• Any additional language is considered a strong advantage.
• Proficient computer skills — including document handling, data entry, and basic design or presentation tools (e.g., Canva, PowerPoint, etc.).
• Outgoing personality and professional presentation.
• Strong organisational and time management abilities.
• Ability to work independently and collaboratively within a team.
• This position is open to Malaysian citizens only.

Responsibilities

• Provide expert advice on visa and residency programs in Malaysia.
• Serve as the first point of contact for client inquiries about relocation, investment, and long-term stays.
• Assist clients in preparing and submitting visa applications.
• Review and verify application documents for accuracy.
• Keep clients informed about their application status and requirements.
• Stay up to date on changes in visa regulations and policies.
• Liaise with immigration authorities and relevant agencies.
• Build and maintain strong relationships to ensure client satisfaction.

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Annual Bonus
• Medical Insurance
• Allowance Provided
• Overtime Pay
• 5 Working Days
• Public Holiday Substitution
• Work-Life Balance
• Staff Appreciation & Rewards
• No overtime work
• EPF
• Parking Allowance
• SOCSO