Client Advisor - Luxury Retail Store

Jobstreet Malaysia; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A luxury retail company is seeking a dedicated retail professional in Johor Bahru, Malaysia, focusing on the retention and development of clients. With a minimum of 2 years of experience in the luxury retail industry, the ideal candidate will possess excellent communication skills and a strong drive to meet performance goals. Responsibilities include delivering high service standards and integrating digital tools into clienteling activities. Full-time availability for shift work is preferred.

Qualifications

• Minimum 2 years retail experience preferably in Luxury Retail Industry.
• Ability to work full time in shift hours is preferable.
• Drive to meet and exceed performance expectations.

Responsibilities

• Focuses on development and retention of existing clients.
• Contributes to the store business through excellent clienteling.
• Delivers the Valentino Couture Service.

Skills

Good communications and interpersonal skills

Team player

Outgoing personality

Job description

Responsibilities

• Focuses on development and retention of existing clients; recruitment of new and potential ones.
• Contributes to the store business through excellent clienteling and reaching KPIs goals (conversion rate, cross selling, AVT, upselling, strategic zoning).
• Deliver the Valentino Couture Service.
• Naturally integrates digital tools in selling and clienteling activities.

Qualifications

• Minimum 2 years retail experience preferably in Luxury Retail Industry
• Good communications and interpersonal skills
• Motivated team player with outgoing personality
• Drive to meet and exceed performance expectations
• Able to work full time in shift hours is preferable

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