Client admin

East Blue Logistics PLT; Puchong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading logistics provider in Malaysia is seeking an experienced Client Admin to ensure seamless client interactions and provide administrative support. Responsibilities include managing client inquiries and coordinating with departments to ensure efficient service delivery. The ideal candidate has at least 2 years of experience in client administration or customer service, excellent organizational skills, and proficiency in Microsoft Office. Join a supportive team and enjoy competitive benefits and professional development opportunities.

Benefits

Competitive remuneration

Professional development opportunities

Health and wellness initiatives

Qualifications

• Minimum 2 years of experience in client administration or customer service, preferably in logistics.
• Strong organisational and multi-tasking skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide exceptional customer service and support to clients.
• Handle client inquiries, requests, and complaints professionally.
• Coordinate with various departments to ensure efficient delivery.

Skills

Customer service

Organisational skills

Communication skills

Problem-solving

Team player

Tools

Microsoft Office (Excel, Word)

Job description

We are looking for an experienced Client Admin to join our dynamic team at East Blue Logistics PLT. As a Client Admin, you will play a crucial role in ensuring seamless client interactions and administrative support for our logistics operations. This is a full‑time position based in Puchong, Selangor.

What you’ll be doing

• Providing exceptional customer service and support to our clients
• Handling client inquiries, requests and complaints in a timely and professional manner
• Processing and updating client information and data in our systems
• Coordinating with various departments to ensure efficient delivery of services
• Preparing and maintaining client‑related documentation and records
• Assisting with the development and implementation of administrative processes and procedures
• Collaborating with the sales team to support client retention and growth initiatives

What we’re looking for

• Minimum 2 years of experience in a client administration or customer service role, preferably in the logistics or transportation industry
• Strong organisational and multi‑tasking skills with the ability to prioritise tasks and meet deadlines
• Excellent communication and interpersonal skills, with the ability to interact effectively with clients and colleagues
• Proficient in using Microsoft Office suite, particularly Excel and Word
• Attention to detail and a problem‑solving mindset
• A team player with a positive attitude and willingness to learn

What we offer

At East Blue Logistics PLT, we provide a supportive and collaborative work environment where you can thrive. Our comprehensive benefits package includes competitive remuneration, opportunities for professional development, and a range of health and wellness initiatives to support your well‑being. Join us and be a part of our growing logistics team.

About us

East Blue Logistics PLT is a leading provider of integrated logistics solutions in Malaysia. With a reputation for excellence, we have been serving a diverse range of clients across various industries for over a decade. Our commitment to innovation, sustainability, and customer satisfaction drives us to constantly improve and expand our services to meet the evolving needs of our clients.

Apply now and become a part of our dynamic team at East Blue Logistics PLT.