Chief Engineer

Ensign Infosecurity; Selangor; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading technology firm in Malaysia seeks a Technical Expert to apply advanced engineering concepts, lead projects, and improve processes. The ideal candidate has a degree in Engineering or related fields and significant experience (6–10 years) in technical system installation and maintenance. Strong troubleshooting skills and the ability to mentor junior engineers are essential. This role requires independent work at customer sites and collaboration with cross-functional teams to ensure high-quality service delivery.

Qualifications

• Significant experience in installation, maintenance, and repair of technical systems or products (typically 6–10 years).
• Ability to guide and support junior engineers and technicians.
• Experience working independently at customer sites.

Responsibilities

• Apply in-depth knowledge of engineering discipline to solve complex technical problems.
• Lead and execute project steps within larger engineering projects.
• Contribute to ongoing improvement of engineering processes and service quality.

Skills

Strong diagnostic and troubleshooting skills

Customer management skills

Leadership and mentoring

Education

Degree or diploma in Engineering, Computer Science, Information Technology, or related field

Job description

Technical Leadership & Expertise

Apply in-depth knowledge of own engineering discipline and foundational understanding of related technical areas.

Solve complex technical problems by applying advanced engineering concepts and new perspectives to existing challenges.

Work independently with minimal guidance and exercise strong professional judgment in critical situations.

Serve as a technical resource for engineers with less experience, offering informal mentoring and guidance.

Project Coordination & Execution

Lead and execute project steps or technical workstreams within larger engineering or service projects.

Ensure timely completion of assigned tasks while maintaining high-quality standards and compliance with operational processes.

Collaborate with cross-functional teams, customers, and vendors to ensure seamless service delivery.

Process Improvement

Contribute to ongoing improvement of engineering processes, service quality, and technical methodologies.

Identify recurring technical issues and recommend enhancements to procedures, tools, or system configurations.

Requirements

Degree or diploma in Engineering, Computer Science, Information Technology, or related field.

Significant experience in installation, maintenance, and repair of technical systems or products (typically 6–10 years).

Strong diagnostic and troubleshooting skills with the ability to solve complex technical issues.

Experience working independently at customer sites and managing field service engagements.

Ability to guide and support junior engineers and technicians.

Strong communication and customer management skills.