Centre Operations Lead — Service Delivery & Improvement

PUSAT PEMULIHAN PERTUTURAN PACIFIC; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading therapy centre in Malaysia is seeking an experienced Admin Executive to manage operational processes and resources across all branches. The ideal candidate will ensure safety standards, adhere to SOPs, and drive continuous improvement while leading a motivated workforce. A Bachelor's degree in relevant fields and at least 2 years of experience are required, along with excellent verbal and written communication skills in English. Additional credit is given to Mandarin speakers.

Qualifications

• Minimum 2 years of working experience in related field.
• Demonstrates strong interpersonal and communication skills.
• Ability to respond effectively to sensitive inquiries or complaints.

Responsibilities

• Manage all branches' operational processes and resources.
• Ensure safety standards and SOP are adhered to.
• Implement strategies to retain a motivated workforce.

Skills

Interpersonal skills

Verbal communication

Written communication

Mandarin speaking

Education

Bachelor's degree in Allied Health Sciences, Psychology, Education, HR, Marketing and Business Management

Job description

A leading therapy centre in Malaysia is seeking an experienced Admin Executive to manage operational processes and resources across all branches. The ideal candidate will ensure safety standards, adhere to SOPs, and drive continuous improvement while leading a motivated workforce. A Bachelor's degree in relevant fields and at least 2 years of experience are required, along with excellent verbal and written communication skills in English. Additional credit is given to Mandarin speakers.