Cashier

Atok Rich Sdn Bhd; Cyberjaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A local food and beverage company in Cyberjaya is seeking a cheerful and responsible customer service representative. Your main duties will include greeting customers, taking orders, and upselling products to enhance customer experience. You will operate the POS system and maintain cleanliness in the store. This role offers a basic salary, attendance allowance, and commissions for upsells, along with career progression opportunities. Applicants should possess good communication skills and be a team player.

Benefits

Basic salary + attendance allowance + sales incentives

Staff discounts on company products

Specialized training in sales skills

Positive work environment

Career progression opportunities

Qualifications

• Experience in F&B / retail / cashier preferred, but training provided.
• Able to work shifts, weekends, and public holidays.

Responsibilities

• Greet customers warmly with a smile and positive attitude.
• Take orders quickly and accurately.
• Upsell and promote additional products.
• Operate the POS system accurately.
• Assist with cleaning tables and maintaining product displays.

Skills

Good communication skills

Cheerful personality

Ability to upsell

Team player

Honesty and responsibility

Job description

Requirements

• Good communication skills and cheerful personality.
• Experience in F&B / retail / cashier preferred, but training provided.
• Able to upsell, promote, and engage customers confidently.
• Honest, responsible, and a good team player.
• Able to work shifts, weekends, and public holidays.

Responsibilities

Customer Service & Sales:

• Greet customers warmly with a smile and positive attitude.
• Take orders quickly and accurately.
• Upsell and suggest additional products, e.g., "Would you like to add a drink?", "This topping makes IT taste even better!", "We have a promo set today — would you like to try it?".
• Understand every product, flavor, and promotion to convince customers to buy more.
• Create a friendly vibe that makes customers feel welcome and want to return.

Counter Operations & Payment Handling:

• Operate the POS (Point of Sale) system accurately.
• Handle cash, QRPay, and debit/credit transactions correctly.
• Count change accurately and maintain daily sales records.
• Keep the counter area clean and organized.

In-Store Promotions & Marketing:

• Stay updated on current promotions, new menu items, and limited editions.
• Help promote new products to customers.
• Encourage customers to follow the company’s Instagram/TikTok and enthusiastically share daily promos.

Teamwork & Operational Support:

• Work closely with the baker and barista to ensure orders are completed accurately and efficiently.
• During off-peak hours, assist with cleaning tables, arranging boxes, and maintaining product displays.
• Keep the customer area, tables, and counter clean at all times.

Professional Conduct & Attitude:

• Always smile, even during busy periods.
• Be polite, respectful, and calm with customers.
• Show responsibility, honesty, and teamwork spirit.

Benefits

• Basic salary + attendance allowance + sales incentives (upsell commission).
• Staff discounts on company products.
• Specialized training in sales skills and customer service.
• Positive and cheerful work environment.
• Career progression to Supervisor / Shift Leader.

Be careful – don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.