Cantonese Speaking KYC Operations Analyst

PowerToFly; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A major global financial institution in Kuala Lumpur is seeking a KYC Operations Analyst. The role includes creating and maintaining KYC records, ensuring accuracy and regulatory compliance. Candidates ideally should have a Bachelor's degree and customer service skills. Proficiency in Cantonese is essential to assist with Hong Kong clients. This position offers the chance for fresh graduates to start their careers in a global environment.

Qualifications

• Preferably with relevant experience but fresh graduates can apply.
• Good customer service skills.
• Ability to speak, read and write Cantonese.

Responsibilities

• Assist with the preparation and approval of KYC records.
• Create and maintain KYC records from various sources.
• Update system information and report workflow progress.
• Validate information for completion and accuracy.
• Ensure compliance with local regulatory standards.

Skills

Customer service skills

Cantonese language proficiency

Education

Bachelor's degree or equivalent experience

Job description

Shape your Career with Citi

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

We’re currently looking for a high caliber professional to join our team as Analyst, KYC Operations (Internal Job Title: KYC Operations Analyst - C09) based in Kuala Lumpur, Malaysia

In this role, you’re expected to:

• Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices
• Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)
• Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor
• Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy
• Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards
• Maintain BSU tool
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Preferably with relevant experience but fresh graduates can apply
• Bachelor's degree/University degree or equivalent experience
• Good customer service skills
• Should be able to speak, read and write CANTONESE to better serve our Hong Kong clients

Working at Citi is far more than just a job.

A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career,apply for this role at Citi today

https://jobs.citi.com/dei

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