Cantonese-Speaking Customer Service Advisor (Remote)

Teleperformance; Perak; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading customer service provider is seeking a Customer Service Advisor fluent in Cantonese to join the team in Penang, Malaysia. In this full-time position, you'll be the first point of contact for customers, providing exceptional service and resolving inquiries effectively. The role offers comprehensive medical coverage, opportunities for career advancement, and a vibrant work culture fostering inclusivity. This is a great opportunity to develop your skills in a collaborative environment.

Benefits

Comprehensive medical and health insurance

Opportunities for career advancement

Flexible work arrangements

Inclusive company culture

Qualifications

• Fluency in spoken Cantonese with excellent communication skills.
• Strong customer service orientation and problem-solving abilities.
• Ability to work in a fast-paced environment.

Responsibilities

• Answer incoming calls professionally and courteously.
• Provide accurate information about products and services.
• Resolve customer inquiries and complaints effectively.
• Maintain detailed records of customer interactions.

Skills

Fluency in spoken Cantonese

Excellent communication skills

Strong customer service orientation

Problem-solving skills

Ability to work in a fast-paced environment

Job description

A leading customer service provider is seeking a Customer Service Advisor fluent in Cantonese to join the team in Penang, Malaysia. In this full-time position, you'll be the first point of contact for customers, providing exceptional service and resolving inquiries effectively. The role offers comprehensive medical coverage, opportunities for career advancement, and a vibrant work culture fostering inclusivity. This is a great opportunity to develop your skills in a collaborative environment.