Campus Commercial Operations Senior Executive

MILA UNIVERSITY; Nilai; On-site; MYR 40,000 - 60,000; Full time

Job summary

A local university in Negeri Sembilan is seeking an Operations Executive to manage and supervise campus commercial operations. Responsibilities include overseeing vendor relations, ensuring compliance, and conducting on-site inspections. Candidates should have a Bachelor's degree in a relevant field and 2–5 years of experience in related roles, with strong communication skills in Mandarin, English, and Bahasa Malaysia. Proficiency in Microsoft Office is essential. The role promises a dynamic working environment with opportunities for professional growth.

Qualifications

• 2–5 years of relevant working experience in commercial operations, vendor management, or hospitality.
• Knowledge of food safety, hygiene, and fire safety requirements is an advantage.
• Good command in Mandarin and English.

Responsibilities

• Plan and coordinate the promotion of commercial sites within the campus.
• Conduct inspections of on-campus commercial outlets.
• Calculate costs and assess project benefits.

Skills

Vendor coordination

Contract administration

Communication skills

Problem-solving skills

Microsoft Office proficiency

Education

Bachelor’s Degree in Business Administration or related field

Job description

Responsibilities

• 1. Resource & Investment Promotion Management
  a) Plan and coordinate the development and promotion of commercial sites within the campus in alignment with university requirements.
  b) Manage investment promotion activities, including vendor sourcing, evaluation, and onboarding for campus commercial outlets.
  c) Examine and verify merchant qualifications, licenses, and supporting documentation.
  d) Coordinate and administer commercial contracts, including monitoring contract performance and compliance with agreed terms and conditions.
• 2. Operations and Service Supervision
  a) Conduct regular and daily inspections of on-campus commercial outlets to ensure operational compliance and service standards.
  b) Monitor commodity pricing, product quality, and service attitude to safeguard consumer rights and interests.
  c) Handle feedback, complaints, and suggestions from staff and students related to commercial services and follow up on corrective actions where necessary.
  d) Liaise with vendors to address operational issues and ensure continuous service improvement.
• 3. Cost & Safety Management
  a) Calculate and assess the costs and benefits of campus commercial projects to support operational and financial efficiency.
  b) Identify, investigate, and mitigate potential risks related to food safety, fire safety, and other operational hazards.
  c) Ensure all merchants comply with campus safety management requirements, relevant regulations, and university policies.
• 4. Reporting, Coordination & Administrative Support
  a) Prepare basic reports related to commercial operations, inspections, vendor performance, and compliance status.
  b) Coordinate with internal departments on operational, safety, and administrative matters related to campus commercial activities.
• 5. Other Duties
  a) Perform other tasks and responsibilities as assigned by the Head of Department or the university’s management.

Requirements

• a) Bachelor’s Degree in Business Administration, Management, Hospitality, Finance, Public Administration, or a related field.
• b) 2–5 years of relevant working experience in commercial operations, vendor management, retail, facilities, or hospitality-related roles.
• c) Good understanding of vendor coordination, basic contract administration, and commercial operations.
• d) Knowledge of food safety, hygiene, and fire safety requirements is an advantage.
• e) Good command in Mandarin (spoken and written) is preferable for vendor and stakeholder communication.
• f) Good command of English and Bahasa Malaysia.
• g) Proficient in Microsoft Office (Word, Excel, PowerPoint).
• h) Strong communication, coordination, and problem-solving skills.
• i) Able to work independently, manage multiple tasks, and conduct on-site inspections when required.

Application Submission – Campus Commercial Operations Role at MILA University

• Interested applicants are invited to submit the following documents (all in ONE SINGLE PDF):
• Cover Letter – Tell us how your creative skills and experience align with the job responsibilities and selection criteria.
• Latest Resume or Curriculum Vitae – Highlight your design background, key projects, and software proficiencies.

All applications will be treated with the strictest confidentiality. Only shortlisted candidates will be notified.

Location: Kuala Lumpur City Centre, Kuala Lumpur, MY

Posted: 2d ago

What can I earn as an Operations Executive