Business Manager – APAC & Middle East (COO Support)

Software One Experts Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

An international technology company is seeking a Business Manager to support its COO in the APAC & Middle East regions. This critical position involves managing operations, strategic alignment, and stakeholder coordination to drive business initiatives. The ideal candidate should possess strong financial literacy, project management skills, and experience in the software or cloud sectors. A bachelor’s degree in Business or an MBA is preferred. Applicants should be prepared for a dynamic environment and should excel in making strategic decisions.

Qualifications

• 2+ years of experience in business management or operations required.
• Experience working across APAC and/or Middle East markets is crucial.
• Familiarity with software and cloud business models is needed.

Responsibilities

• Act as a right-hand partner to the COO for strategic plans.
• Manage the regional operating rhythm and governance standards.
• Draft communications for internal and external audiences.

Skills

Strategic Leadership

Financial Literacy

Interpersonal Skills

Project Management

Education

Bachelor’s degree in Business

MBA preferred

Tools

Power BI

Smartsheet

Excel

Job description

Business Manager – APAC & Middle East (COO Support)

Add expected salary to your profile for insights

SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and handle everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 9,300 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 60 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. Visit us at https://www.softwareone.com/en

Why SoftwareOne?

SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and handle everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 9,300 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 60 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. Visit us at https://www.softwareone.com/en

The role

Role Overview:

The Business Manager to the Chief Operating Officer (COO) for APAC & Middle East at SoftwareOne plays a mission-critical role in enabling operational excellence, strategic alignment, and regional execution. This role is designed for a high-performing, organized, and commercially astute individual who can seamlessly navigate across business operations, regional strategy, and stakeholder coordination. You will work directly with the COO and leadership teams across markets to streamline operations, track performance, and drive forward strategic initiatives in a fast-evolving, cross-cultural environment.

Key Responsibilities:

Strategic & Operational Leadership

Act as the right-hand partner to the COO in planning, tracking, and executing strategic and operational priorities across the APAC & Middle East regions.

Support the creation and tracking of regional business plans, OKRs, and operational scorecards.

Develop clear visibility into country-level performance (P&L, sales, services, headcount) and flag operational risks or gaps early.

Operational Cadence & Governance

Manage the regional operating rhythm — including weekly business syncs, monthly reviews, and quarterly leadership cadences.

Coordinate with market leaders, finance, sales, and services to ensure timely inputs and alignment ahead of review meetings.

Drive compliance and execution against corporate and regional governance standards, processes, and reporting requirements.

Execution of Regional Priorities

Own follow-ups and execution of key action items across cross-functional teams.

Track progress of regional transformation programs, change initiatives, and productivity programs — escalating blockers when needed.

Serve as a control tower for COO’s initiatives, helping to connect dots between global programs and local execution.

Financial & Business Operations

Partner with finance to support budgeting, forecasting, and performance variance analysis.

Assist in the preparation of regional investment cases, headcount planning, and business reviews for global leadership.

Help manage vendor engagements, regional contracting cycles, and cost control efforts where required.

Communication & Stakeholder Engagement

Draft high-impact communications, leadership updates, and executive briefings for internal and external audiences.

Organize and support regional leadership offsites, internal townhalls, and partner-facing events.

Act as an ambassador of the COO’s office, ensuring consistent messaging and alignment across markets.

Administrative & Time Optimization

Manage the COO’s schedule, ensuring prioritization reflects business-critical activities and leadership needs.

Support preparation for strategic engagements, including customer visits, board meetings, and internal reviews.

Handle sensitive information and maintain a high degree of confidentiality at all times.

What we need to see from you

Bachelor’s degree in Business, Strategy, Operations, or related field; MBA or equivalent advanced degree is preferred.

2+ years of experience in business management, operations, or strategic planning roles within tech, consulting, or enterprise services sectors.

Experience working across APAC and/or Middle East markets, with a strong understanding of regional nuances and business practices.

Familiarity with software, cloud, or digital transformation business models.

Strong financial literacy and experience in supporting P&L or commercial management activities.

Key Competencies & Attributes:

Executive-level presence, with strong interpersonal and communication skills.

Highly structured thinker with the ability to drive clarity and alignment across diverse teams.

Culturally aware, able to engage effectively across APAC and Middle Eastern geographies.

Highly reliable, self-driven, and comfortable operating with limited supervision in high-pressure situations.

Tech-savvy and comfortable with dashboards, project tracking tools (e.g., Power BI, Smartsheet, Excel), and collaboration platforms (e.g., Teams, SharePoint).

Job Function

Sales Operations

Unlock job insights

Salary match Number of applicants Skills match

Computer Software & Networking More than 10,000 employees

SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 8,900 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 90 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON.

SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 8,900 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 90 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON.

Be careful This job ad has not been subjected to our hirer verification process. Proceed cautiously and do your own checks before providing any personal information. Learn how to protect yourself Report this job ad Your email address Reason for reporting job Additional comments To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.