Business Improvement and MIS

La Calisto; Selangor; On-site; MYR 70,000 - 100,000; Full time

Job summary

A leading company in business processes is looking for a Senior Executive / Manager – Business Process & Systems Strategy. This role is crucial for driving operational efficiency and implementing digital transformation initiatives. Key duties include overseeing process improvements, system implementations, and managing Microsoft 365 tools. Candidates should possess strong skills in Microsoft Excel and communication, with experience in the retail or optical industry being advantageous. The position supports strategic decisions through data-driven insights.

Benefits

Annual Leave

Medical Leave

EPF / SOCSO

Qualifications

• Strong proficiency in Microsoft Excel and detail-oriented work.
• Expertise with Microsoft 365 Business and office management tools.
• Knowledge of various MIS reporting tools.
• Experience in the retail or optical industry is an added advantage.

Responsibilities

• Drive operational efficiency and system optimization.
• Oversee process improvement projects and system implementations.
• Ensure alignment of data, workflows, and technology tools with Calisto’s objectives.
• Support strategic decision-making through data-driven insights.

Skills

Microsoft Excel

Multi-tasking

Resourceful

Independent work

Microsoft 365 Business

MIS reporting tools

Retail or optical industry

Excellent communication

Job description

Requirements

• Strong proficiency in Microsoft Excel and detail‑oriented work.
• Able to multi‑task, resourceful, and work independently.
• Expertise with Microsoft 365 Business and office management tools.
• Knowledge of various MIS reporting tools.
• Experience in retail or optical industry is an added advantage.
• Ability to remember key details such as product features and specifications.
• Excellent communication skills.

Job Summary

The Senior Executive / Manager – Business Process & Systems Strategy is responsible for driving operational efficiency, system optimization, and digital transformation initiatives across Calisto Group. This role oversees process improvement projects, system implementations, and Microsoft 365 business management, ensuring that data, workflows, and technology tools are fully aligned with Calisto’s strategic and operational objectives.

The position acts as a bridge between operations, IT, and leadership, supporting strategic decision‑making through data‑driven insights, digital innovation, and process governance.

Key Responsibilities

• Business Process Improvement
• Systems Strategy & Implementation
• Microsoft 365 Business Management
• Data Analytics & Business Intelligence
• eCommerce Platform Management
• Organisational Development & Strategic Projects
• Governance & Compliance

Benefits

• Annual Leave
• Medical Leave
• EPF / SOCSO