Business Development Representatives - Japanese Speaking

ManpowerGroup; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading recruitment firm based in Kuala Lumpur is seeking a Business Development Representative with Japanese language proficiency. The candidate will be responsible for contacting customers, supporting sales campaigns, and managing sales processes. A Bachelor's degree is required along with a minimum of 3 years' experience in IT sales. Proficiency in Salesforce and other productivity tools is essential for success in this role, along with strong communication skills.

Qualifications

• Bachelor's degree required; preference for Business, Marketing, or Economics.
• Minimum of 3 years' experience in IT sales.
• English proficiency at minimum B1 level.
• Japanese proficiency required (JLPT N2 or above).

Responsibilities

• Contact customers and conduct prospecting campaigns to achieve sales goals.
• Support sales campaigns by analyzing results to optimize strategies.
• Manage the sales process and identify upsell opportunities.
• Create and track opportunities in Salesforce.

Skills

Sales strategy

Customer relationship management

Technical issue resolution

Japanese language proficiency (JLPT N2)

Salesforce

Reporting and analytics (Power BI, Excel)

Education

Bachelor’s degree in Business, Marketing, or Economics

Tools

Salesforce CRM

Power BI

O365

Job description

Business Development Representatives - Japanese Speaking

About the Employer
Our client is a global leader in technology and business solutions, dedicated to driving growth through innovation and customer‑focused strategies. With a strong emphasis on collaboration, efficiency, and market expansion, the employer empowers professionals to deliver impactful sales results, build long‑term client relationships, and contribute to organizational success.

Key Responsibilities

• Contact customers as directed, present solutions, and conduct prospecting campaigns to achieve sales goals, including upselling and cross‑selling.
• Support sales campaigns by collaborating with internal teams and analyzing results to optimize strategies.
• Manage the sales process, identify upsell opportunities, and resolve basic technical issues.
• Identify new sales opportunities using tools such as Salesforce and Sales Navigator, ensuring campaign cadence is maintained.
• Review account and campaign strategies (inbound and outbound) with the sales team.
• Create and track opportunities in Salesforce following the BANT format, monitoring progression through sales stages.
• Update execution tools and ensure accurate forecasts in the sales pipeline.
• Attend training sessions, organize meetings with subject matter experts, and ensure opportunities are qualified before passing them to the sales team.

Job Requirements

• Bachelor’s degree required; majors in Business, Marketing, Economics, or related fields preferred.
• Strong background in multiple sales motions and/or sales and marketing operations is highly desirable.
• Minimum of 3 years’ experience in IT sales.
• English proficiency at minimum B1 level.
• Japanese proficiency required (non‑native speakers must hold JLPT N2 level or above).
• Proficiency in productivity tools such as Outlook, O365, and web‑conferencing platforms.
• Experience using Salesforce CRM.
• Skilled in reporting and analytics tools such as Power BI, Excel, PowerApps, and similar platforms.