Business Development Manager (FM)

Ideal Reliance; Seberang Perai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in customer relationship management is seeking an individual to develop and build long-term professional relationships with clients in Penang, Malaysia. The role encompasses coordinating sales activities, maintaining client support, and evaluating market trends. A successful candidate will be proactive in identifying new sales pipelines and delivering exceptional sales documentation. Strong leadership and the ability to coach others while embodying company values are essential. Join our dynamic team to make a significant impact in the sales domain.

Responsibilities

• Develop and maintain long-term customer relationships with clients.
• Coordinate sales activity throughout the sales process.
• Evaluate industry trends and business performance.
• Identify and build a sales pipeline.
• Develop exceptional sales and tender documentation.
• Maintain records for tenders and re-bids.
• Stay updated on industry developments and competitor activity.
• Apply knowledge to accomplish complex assignments.
• Coach others and share knowledge of job disciplines.
• Lead by example consistent with company values.
• Work within broad guidelines and policies.

Job description

Overview

Develop and build long-term, professional customer relationships with existing, new, and potential clients. Maintain relationships and after-sales support to build confidence in line with the agreed business strategy. Coordinate sales activity throughout the sales process including qualification, discovery, proposal, pricing presentation, and negotiation. Evaluate industry and business trends and evaluate performance and respond with necessary business change. Identify and build a sales pipeline. Explore both existing and new target markets. Develop and deliver exceptional sales and tender documents and presentations. Maintain records and relevant contract documents in support of tenders and re-bids for the business. Stay up to date with industry developments, maintaining awareness of competitor activity and market trends. Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions. Coach others and share in-depth knowledge of own job discipline and broad knowledge of several job disciplines within the function. Lead by example and model behaviors that are consistent with CBRE RISE values. Work to build consensus and convince others to reach an agreement. Impact a range of customer, operational, project, or service activities within own team and other related teams. Work within broad guidelines and policies.

Responsibilities

• Develop and build long-term, professional customer relationships with existing, new, and potential clients. Maintain relationships and after-sales support to build confidence in line with the agreed business strategy.
• Coordinate sales activity throughout the sales process including qualification, discovery, proposal, pricing presentation, and negotiation.
• Evaluate industry and business trends and evaluate performance and respond with necessary business change.
• Identify and build a sales pipeline. Explore both existing and new target markets.
• Develop and deliver exceptional sales and tender documents and presentations.
• Maintain records and relevant contract documents in support of tenders and re-bids for the business.
• Stay up to date with industry developments, maintaining awareness of competitor activity and market trends.
• Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions.
• Coach others and share in-depth knowledge of own job discipline and broad knowledge of several job disciplines within the function.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Work to build consensus and convince others to reach an agreement.
• Impact a range of customer, operational, project, or service activities within own team and other related teams.
• Work within broad guidelines and policies.