Business Development Manager

Newstar Agencies Sdn Bhd; Klang City; On-site; MYR 60,000 - 90,000; Full time

Job summary

A logistics service provider in Klang City is seeking a Business Development Manager to manage relationships with MNC accounts, develop account strategies, and drive revenue growth. The ideal candidate will have at least 3 years of experience in logistics business development, proficiency in Mandarin and English, and strong analytical and project management skills. This role requires collaboration with various stakeholders to ensure operational excellence and customer satisfaction.

Qualifications

• Minimum of 3 years of experience in business development within logistics.
• Experience with strategic sales and key account management is essential.
• Fluency in Mandarin and English is required.

Responsibilities

• Manage and develop relationships with assigned MNC accounts.
• Execute annual account plans to drive revenue growth.
• Support the implementation of new business operations.
• Conduct market research and identify business opportunities.

Skills

Business development strategy

Relationship management

Analytical skills

Cross-cultural communication

Project management

Education

Bachelor's degree in Business or Logistics

Job description

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Serve as primary lead for managing and developing relationships with assigned Asia MNC accounts with Malaysia.

Develop and execute comprehensive annual account plans and budgets to drive revenue, GP and volume growth across all products (Air, Ocean, Land, Contract Logistics).

Understand customer supply chains deeply to identify opportunities and position Newstar as a reliable, strategic global partner.

2. Business Development & Sales Execution:

Act as an "ice-breaker" to open doors with new local Chinese customers and develop new potential opportunities in the region.

Manage the full sales cycle for strategic opportunities, from prospecting and negotiation to closing.

Support the implementation of new business, ensuring a smooth handover to operational teams.

3. Collaboration & Stakeholder Management:

Bridge efficient communication and collaboration between HQ and the local partner, leveraging its commercial experience and the partner's operational capabilities.

Work closely with Corporate Account Managers and internal stakeholders (Operations, Customer Service, Product) to align strategies, processes, and customer communication.

Run regular Monthly/ Quarterly Business Reviews of customers, presenting performance insights and strategic direction.

4. Operational Excellence & Problem Solving:

Ensure operational challenges are resolved promptly to maintain a high level of customer satisfaction.

Oversee the design and implementation of efficient operational setups, such as control towers, EDI connections, and data reporting.

Manage Accounts Receivables for the assigned customers.

Conduct market research within the local market to identify trends and new business opportunities.

Provide strategic input for regional planning and budget forecasting.

REQUIREMNETS:

Education & Experience:

Bachelor's degree in Business, Logistics, or a related field.

Minimum of 3 years of experience in business development, key account management, or strategic sales within the international logistics/freight forwarding industry.

Knowledge & Skills:

Strong ability to develop long-term account strategies and execution plans.

Exceptional skills in building and maintaining relationships with senior client management and internal stakeholders.

Experience with Chinese business culture is highly preferred. Ability to work effectively in a cross-culture, cross-functional, matrix environment.

Strong financial and process analytical skills.

Proficiency in Mandarin and English is required. Fluency in the local language is preferred.

Personal Attributes:

Can-do attitude, Proactive, entrepreneurial, and strong problem-solver.

Resilient and able to work effectively in a deadline-driven environment.

Excellent project management skills.

Professional and high integrity

Newstar has been in the industry for almost 20 years offering shipping services on behalf of its Principals to various parts of the world.

Newstar focuses on professionalism, integrity, transparency and fairness in any of business engagement with its business partners.

To its employees, Newstar committed to have its joiners a fruitful and meaningful career journey. You're welcome to understand us by reaching out to us.

Good luck!

Your application will include the following questions:

• Which of the following types of qualifications do you have?
• How many years' experience do you have as a business development manager?
• How many years of business development experience do you have?
• Do you have experience in a sales role?
• How many years of project management experience do you have?
• How many years' experience do you have in market research?
• Do you have customer service experience?
• Do you have experience in a role which requires relationship management experience?