Business Developement Executive (B2B)

Travelog Holidays Sdn Bhd; Kuala Lumpur; On-site; MYR 50,000 - 80,000; Full time

Job summary

A leading outbound travel agency in Malaysia is seeking a dedicated professional for partner acquisition and account management. The ideal candidate will drive sales, manage relationships, and support marketing initiatives. This role requires strong communication skills, a degree in a related field, and 2-4 years of relevant experience. Join us to contribute to exciting travel opportunities and a collaborative workplace culture focused on growth and innovation.

Benefits

Competitive pay

Performance-based bonuses

Career advancement opportunities

Supportive workplace culture

Qualifications

• 2–4 years of experience in business development, B2B sales, or account management.
• Fluent in English and Bahasa Malaysia; Mandarin is an advantage.
• Experience in travel, tourism, FMCG, fintech, or B2B distribution is preferred.

Responsibilities

• Identify and approach potential travel agency partners.
• Manage relationships with existing B2B partners.
• Drive sales volume and gross margin growth.
• Maintain accurate records in the CRM system.

Skills

Strong communication

Presentation skills

Negotiation skills

Relationship-building

Time management

Education

Bachelor’s Degree in Business, Marketing, Tourism, Hospitality or related field

Tools

Microsoft Office (Excel, PowerPoint, Word)

CRM systems

Job description

TRAVELOG is a fast-growing outbound travel agency in Malaysia, specializing in curated journeys to China and beyond. We believe travel changes lives, and our mission is to deliver meaningful, inspiring, and unforgettable travel experiences.

We also own Malaysia’s largest travel Facebook community with over 2.3 million followers:

• Travelog.com – 1.3M followers
• 旅书 – 860K followers

Partner Acquisition & Growth

• Identify and approach potential travel agency partners within the assigned territory
• Conduct company and product presentations to onboard new partners
• Support partner activation through system onboarding and product training
• Achieve monthly and quarterly new partner acquisition targets

Account Management

• Manage and grow relationships with an assigned portfolio of existing B2B partners
• Drive partner productivity through regular visits, calls, and engagement activities
• Ensure partners comply with MAP (Minimum Advertised Price) and commercial policies
• Gather market and competitor insights and share feedback with management

Sales & Revenue Performance

• Drive sales volume and gross margin growth through active partner engagement
• Support the execution of sales strategy and regional revenue targets
• Identify upselling and cross‑selling opportunities within partner accounts

Credit & Commercial Support

• Assist in managing receivables, payment follow‑ups, and credit limits for assigned partners
• Highlight potential credit risks and unusual account behaviour to management and finance
• Support the execution of rebates, incentives, and commercial campaigns

Marketing & Brand Support

• Assist in executing co‑marketing initiatives, roadshows, and trade events
• Distribute marketing materials and communicate ongoing promotions to partners
• Support Marketing Development Fund (MDF) initiatives with selected agencies

Reporting & Administration

• Maintain accurate and up‑to‑date records in the CRM system
• Prepare weekly and monthly reports on partner activity, performance, and opportunities
• Support ad‑hoc assignments and projects delegated by the management team

Requirements

Education & Experience

• Bachelor’s Degree in Business, Marketing, Tourism, Hospitality, or a related field
• Minimum 2–4 years of experience in business development, B2B sales, or account management
• Prior experience in travel, tourism, FMCG, fintech, or B2B distribution will be an added advantage

Skills & Competencies

• Strong communication, presentation, and negotiation skills
• Excellent relationship‑building and stakeholder management abilities
• Results‑driven with a proven ability to meet or exceed sales targets
• Good understanding of commercial terms (pricing, margins, credit terms, rebates)
• Ability to analyse sales data and interpret market trends
• Strong time management and territory planning skills
• Comfortable with field‑based work, client visits, and light travel

Personality & Work Style

• Self‑motivated, energetic, and proactive
• Able to work independently and under pressure
• Adaptable, resilient, and solution‑oriented
• Strong sense of ownership and accountability
• Team player with a collaborative mindset

Language & Technical

• Fluent in English and Bahasa Malaysia (Mandarin is an added advantage)
• Proficient in Microsoft Office (Excel, PowerPoint, Word)
• Experience using CRM systems is a plus
• Possesses own transport and willing to travel within assigned regions

Benefits

What We Offer

• We provide competitive pay, performance‑based bonuses and incentives, and clear opportunities for career advancement.
• You’ll thrive in a collaborative, supportive, and empowering workplace culture that values growth, innovation, and teamwork.
• You’ll also have exciting opportunities to lead travel groups and experience trips firsthand.

Working Location

• Hartamas Shopping Centre, 60, Jalan Sri Hartamas 1, Taman Sri Hartamas, 50480 KL
• Aeon Mall Bukit Tinggi Klang, Persiaran Batu Nilam 1/KS06, Bandar Bukit Tinggi 2, 41200 Klang, Selangor
• Cheras Leisure Mall, Lot L2-50 & 5A, Level 2, Leisure Mall, KL