Business Analyst / Technical Writer

Idealseed Resources Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A company based in Malaysia is seeking a Business Analyst or Technical Writer to support requirement workshops and document processes. The ideal candidate should have 2-5 years of experience in technical writing or business analysis and strong writing skills. The role involves preparing detailed documentation, ensuring quality and consistency, and liaising with technical teams to align documentation with system logic. Experience in government projects is preferred.

Qualifications

• 2-5 years of experience in BA or Technical Writing roles.
• Experience documenting data-driven systems or analytics/reporting modules preferred.
• Experience in government or public-sector projects is an advantage.

Responsibilities

• Support requirement workshops across multiple user groups or departments.
• Capture detailed notes, decisions, and requirement points during meetings.
• Prepare structured documentation including BRS, SRS, SDS and functional descriptions.

Skills

Strong writing skills

Documentation skills

Analytical skills

Education

Degree in IT/Business IT/Communications

Job description

Responsibilities

• Support requirement workshops across multiple user groups or departments.
• Capture detailed notes, decisions, and requirement points during meetings.
• Prepare structured documentation including BRS, SRS, SDS and functional descriptions.
• Document workflows, use cases, data mapping, and system interactions.
• Assist in modelling processes involving data collection, validation, automation, or reporting.
• Create diagrams (flowcharts, process maps) for review by stakeholders.
• Ensure documentation quality, consistency, clarity, and compliance with templates.
• Organise documentation folders, revision logs, and update cycles.
• Liaise with technical teams to ensure documentation aligns with system logic.

Requirements

• 2-5 years of experience in BA or Technical Writing roles.
• Strong writing, documentation, and summarisation skills.
• Experience documenting data-driven systems, analytics/reporting modules, or multi-module applications preferred.
• Experience in government or public-sector projects is an advantage.
• Basic knowledge of workflows, system behaviour, and requirement structures.
• Degree in IT/Business IT/Communications or related field.