Business Analyst Manager, Ins Solutions

Zurich; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Job summary

Zurich is seeking a motivated Business Analyst based in Kuala Lumpur, responsible for leading business requirements elicitation and translating them into actionable solution requirements. The role involves coordinating with various teams, conducting sessions, and ensuring successful project implementation. With a commitment to diversity and continuous improvement, Zurich offers a stimulating environment for professional growth.

Qualifications

• Experience in business analysis and requirements elicitation.
• Ability to support project management and perform risk assessments.
• Strong communication skills for facilitating sessions.

Responsibilities

• Lead the elicitation of business requirements and translate them into solution requirements.
• Plan and facilitate elicitation sessions, ensuring production of deliverables.
• Support development of test plans and perform quality review checks.

Job description

Purpose

Leads and completes the elicitation of business requirements and their translation into solution requirements to ensure their implementation throughout the project life cycle. This role generally involves coordinating the work of other Business Analysts to deliver required outputs or delivering multiple requirements as part of a moderate to large high-risk independent project.

Key Accountabilities

1. Describe as-is-to-be models as part of the requirements elicitation process.
2. Adapt to and apply different delivery methodologies.
3. Plan, conduct, facilitate elicitation sessions, and ensure production of associated deliverables.
4. Understand customers' objectives, processes, and products to make informed recommendations.
5. Assist the project manager in building the business case, including cost-benefit analysis, risk assessment, project scope, and high-level planning.
6. Produce requirement specifications and outline solution design documents throughout the project lifecycle, incorporating change requests and finalizing requirements documentation.
7. Plan and follow-up on Business Analyst activities, analyze and manage requirement risks, maintain traceability matrices, and prioritize requirements.
8. Support development of test plans, testing, implementation, and training activities; perform quality review checks on solutions.
9. Support post-implementation activities, including problem-solving and measuring benefits.

Performance Management Accountabilities

Demonstrate commitment to corporate values, participate in the performance management cycle, and take actions to improve performance. Support and assist co-workers and manage personal development.

At Zurich, we value diversity and inclusion, creating an environment where everyone feels welcome regardless of protected characteristics. Applications are accepted from all backgrounds, beliefs, or cultures.

We are committed to continuous improvement and offer comprehensive training and development opportunities. Zurich encourages employee involvement in volunteering, charitable, and community activities.

Make a difference, be challenged, inspired, supported, and love what you do. Be the heart and soul of Zurich!

Our culture encourages outside-the-box thinking and challenging the status quo. We focus on the positives, asking 'What can go right?' We value our employees' experience and expertise, offering opportunities for growth within Zurich. We are proud to be a Great Place To Work certified organization. #GPTWcertified

Let’s continue to grow together!

Location: MY - Kuala Lumpur

Schedule: Full Time

Recruiter: Jesreena Kaur