Business Analyst

eTeam; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A consulting firm in Malaysia is seeking a Business Analyst to support aggressive growth plans. The ideal candidate will facilitate client meetings, document requirements, and analyze business processes. Expertise in Capital Markets or Banking is preferred, along with strong project management and presentation skills. This role involves developing and evaluating procedures and requirements to optimize system effectiveness while ensuring client satisfaction.

Qualifications

• Experience in Capital Markets, Retail/Commercial Banking, or eBanking.
• Experience in conducting structured gathering, research, and analysis.
• Proven ability to create and document business requirement documents (BRDs).

Responsibilities

• Prepare client meetings and document productions.
• Conduct customer interviews and document requirements.
• Analyze and propose enhancements to business processes.

Skills

Business Analyst skills

Presentation skills

Project management skills

Client requirements gathering

Business process modeling

Tools

RUP

UML

Job description

Role Overview To aid our aggressive growth plans in Malaysia, Capco is looking for a strong and dynamic individual with experience. Examples of deliverables/ responsibilities include:

• Preparing, facilitating, documenting and participating in client meetings/ workshops
• Conducting structured gathering, research and analysis
• Developing and evaluating procedures, controls, user requirements and functional specifications to identify gaps between current state and future state
• Creating business requirement documents (BRD's) into use cases/functional specifications for customization
• Requirements gathering, functional requirements, user stories and documenting business/data/application/technology architectures, requirements and business rules
• Business process models/design, logical data models, standards and guidance
• Documenting and explaining problems and works to resolve software defects, whilst ensuring technical compatibility and end user satisfaction
• Analyzing, developing and proposing enhancements to current business processes, reports and applications in order to optimize system effectiveness
• Conducting customer interviews and producing meeting summaries
• Participating in development of new business opportunities: Conducting market/client research and industry analysis
• Liaising with development team and providing clarifications on customization requirements
• Doubling up as QA when needed
• Producing high-quality verbal and written consulting deliverables (including proposals, customer presentations, consulting reports) to effectively communicate project findings
• Generating re-usable intellectual capital in the form of consulting methodology and templates, blueprints and business cases
• Basic scripting and project plans
• Background in one or more of the following areas (Capital Markets, Retail/Commercial Banking, eBanking/Electronic Payments, Risk, Compliance or Capital Markets) Consulting Skills and Experience
• Solid Business Analyst skills, including experience interviewing client executives to gather and document business requirements and process mapping
• Strong experience extensive experience writing successful project proposals, experience planning and documenting technology requirements, requirement analysis tools/ methodologies (e.g. RUP, UML)
• Strong presentation skills, executing related project.
• Demonstrate project management skills and experience