Business Analyst - (Junior, Mid & Senior position Available)
Job Description
Primary responsibility is to understand the product / solutions and prepare user requirement, functional specifications for new or modified program to determine feasibility, compatibility with current system architecture and computer capabilities.
Responsibilities
- Works with business partner to elicit high‑level requirements and capture business needs.
- Create mock‑up screen / wire‑frame with prototype tools.
- Clearly articulates and documents business requirements.
- Creates, analyzes, and validates detailed functional specification or user requirements into a Functional Specification Document (FSD) & System Requirement Specification (SRS).
- Assesses the risks of various solutions and prioritizes competing business demands.
- Manages ongoing relationship with the business partners to drive satisfaction with project delivery.
- Coordinates project delivery by participating in design reviews and walk‑through to communicate system designs and validate proposed solutions.
- Obtains key inputs from relevant parties and identifies solution inter dependencies.
- Engages with knowledge workers to incorporate usability and user interface needs when designing systems.
- Proactively resolves customer satisfaction issues.
- Provides UAT support to the stakeholders.
- Designs and maintains the application user guide.
- Understands and simplifies the application flow according to market usability and best practices.
Requirements
- Fresh graduate is encouraged to apply.
- Broad IT domain experience in three or more of the following areas: Applications Development, Enterprise Architecture, Project Management, Vendor Management, Quality Assurance, Financial related application.
- Bachelor’s degree in Computer Engineering/Science related field.
- Demonstrated ability to communicate in both verbal and written communication.
- Demonstrated analytical skills.
- Basic understanding of information technology and business concepts.
- Familiarity with general business functions.
- Willing to travel (Malaysia and Overseas).
- Knowledge of Mandarin is a plus as we are dealing with Chinavendor.
Skills Needed
- Analytical skills to critically evaluate information received from customers and vendors in order to translate it into user flow and requirement.
- Communication skills to solicit input from customers and vendors during consolidation and categorization into functional specifications.
- Observational and troubleshooting skills to foresee the potential impact of existing and future flows.
- Problem‑solving skills to continuously generate structured ideas while solving problems with new user flow.