Business Analyst

Ramco Systems; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

A leading technology solutions provider is looking for a Business Analyst/Senior Business Analyst to join their team in Kuala Lumpur. The role involves engaging with clients to understand payroll and HCM requirements, configuring solutions, and supporting projects from inception to go-live. Ideal candidates will have 2 to 8 years of experience in payroll implementation or consulting, with strong analytical and stakeholder management skills. This position offers the chance to work with global clients and innovate within the HRMS domain.

Qualifications

• 2 to 8 years of experience in HRMS / HCM / Payroll implementation or consulting.
• Strong working knowledge of payroll, HR processes, and time/attendance management.
• Excellent requirement-gathering, documentation, and process-mapping abilities.

Responsibilities

• Engage with client stakeholders to understand business processes.
• Configure Ramco Payroll / HCM modules based on requirements.
• Support end-to-end implementation including configuration and go-live.

Skills

Analytical skills

Problem-solving

Stakeholder management

Documentation abilities

Education

MBA / Master’s degree in HR, Systems, Business

Job description

Job Description – Business Analyst / Senior Business Analyst / Functional Consultant – Payroll

Implementation (2–8 Years)

Department: HCM Implementation

Location: Malaysia

Function: Global Payroll & HCM Implementation

Role Titles: Business Analyst / Senior Business Analyst / Functional Consultant

Experience: 2 to 10 Years in HRMS / HCM / Payroll Implementation

About Ramco Systems:

Ramco Systems is part of the $1.5 billion+ diversified Ramco Group, a legacy enterprise with deep roots in industries such as cement, textiles, engineering, software, energy, and biotech. With over 75 years of heritage and innovation, the Ramco Group is a global powerhouse that blends traditional business values with modern technologies.

Ramco Systems is the Group’s technology arm, delivering next-gen enterprise software across Global Payroll, HR, Aviation MRO, ERP, and Logistics. Headquartered in Chennai, India, Ramco serves over 1,000 customers across 35+ countries and is recognized for its AI/ML-based, bot-enabled, and cloud-native solutions.

Our platform is designed for digital operations—trusted by governments, Fortune 500 companies, and high-growth enterprises alike. If you're looking to be part of a company that combines innovation, global exposure, and a mission to disrupt legacy systems with intelligent enterprise applications—Ramco is the place to be.

Role Purpose:

We are looking for driven and capable Functional Consultants / Business Analysts who bring strong analytical depth, domain understanding (HR/Payroll), and the ability to influence and drive outcomes with customers.

This role requires:

• Ability to understand complex payroll & HCM requirements
• Ability to translate business needs into implementable solutions
• Strong problem-solving, consulting presence, and stakeholder handling
• High learning agility—both domain and product
• This role directly impacts global payroll transformation programs for enterprise clients.

Key Responsibilities:

1. Requirement Discovery & Consulting

• Engage with client stakeholders to understand business processes across Payroll, Time & Attendance, and Core HR.
• Lead and support for requirement-gathering workshops, interviews, and discovery sessions.
• Translate business needs into clear functional requirements, process flows, and documentation.

2. Solutioning & Configuration

• Configure Ramco Payroll / HCM modules based on requirement specifications.
• Validate statutory rules, payroll cycles, earning/deduction structures, leave policies, and time configurations across countries.
• Evaluate feasibility of change requests and work with product/technical teams for solution planning.

3. Project Execution & Client Management

• Manage client expectations, milestones, and deliverables
• Support end-to-end implementation including configuration, testing, UAT, training, and go-live.
• Act as liaison between business users, product teams, and technical teams.

4. Testing & Quality Assurance

• Prepare functional test cases, UAT scenarios, and acceptance criteria.
• Conduct solution walkthroughs, defect triage, and end-to-end validation with stakeholders.

5. Deployment & Post Go-Live Support

• Provide hyper‑care support during go‑live.
• Document learnings, best practices, and reusable assets for future projects.

6. Continuous Improvement

• Identify process improvement opportunities during client engagements.
• Contribute to internal product enhancements, knowledge repositories, and implementation frameworks.

Required Skills & Experience

Functional & Domain

• 2 to 8 years of experience in HRMS / HCM / Payroll implementation or consulting.
• Strong working knowledge of payroll (statutory, cycles, compliance), HR processes, and time/attendance.
• Experience in any HRMS SAAS based multi‑country Payroll systems:

Consulting & Execution

• Excellent requirement‑gathering, documentation, and process‑mapping abilities.
• Experience working with cross‑functional teams and managing stakeholders.
• Strong analytical, problem‑solving, and decision‑making ability.

Behavioral

• Ownership & bias for action
• Customer‑first mindset
• Structured thinking and clarity in communication
• Ability to handle ambiguity and deliver under pressure
• High learning agility

Qualifications

• MBA / Master’s degree in HR, Systems, Business, or related domain.
• Candidates with strong payroll implementation experience but non‑MBA backgrounds may also apply.

Bonus / Nice‑to‑Have

• Multi‑country payroll experience
• Exposure to project management methodologies (Agile / Waterfall)
• Experience working with global clients across APAC / Middle East / Europe