Building Manager

JLL; Shah Alam; On-site; MYR 80,000 - 120,000; Full time

Job summary

A global real estate services firm is looking for a Building Manager in Shah Alam, Malaysia. In this role, you will manage assigned sites ensuring compliance with contracts and regulations while leading a team of Facility Management Professionals. The ideal candidate should have a Bachelor's in engineering and a minimum of 5 years in facilities management with strong leadership and communication skills. This position emphasizes relationship management and operational excellence in the real estate sector.

Qualifications

• Minimum of 5 years of industry experience in facilities/property/asset management.
• 3 years minimum experience as site leader in high-rise building management.

Responsibilities

• Manage assigned sites in accordance with contract and legal requirements.
• Be the main point of contact for clients.
• Ensure compliance with local, state, and federal regulations.
• Manage facility budgets and track variances.
• Develop actionable career plans for staff.

Skills

Strong leadership and relationship building skills

Strong interpersonal skills

Problem-solving ability

Excellent verbal/written communication skills

Excellent presentation skills

Customer service orientation

Comfortable with technology implementation

Sustainability initiatives understanding

Education

Bachelor’s degree in engineering or equivalent

Job description

The Building Manager is responsible for managing the assigned sites within the account owned and/or occupied portfolio in accordance with the requirements of the contract, local, state and federal requirements. The position will be responsible for all line of business and third-party relationships with the assigned buildings. The position will also manage a team of Facility Management Professionals.

Primary Responsibilities

Relationship Management

• Be the main point of contact for the client
• Manage the performance and outcomes of assigned staff reporting to the position
• Maintain interface with third-party owners (landlords), ensuring total contract (lease) compliance, accurate and timely reporting, and resolve critical impact tenant relations issues

Compliance

• Provide overall facility services in accordance with client’s contract, accounts’ standard processes and procedures including application of policies and programs, coordination of information
• Ensure compliance with JLL initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner

Operations Management

• Manage, coordinate, and exercise functional responsibility for PAM services within assigned facilities and geography
• Prepare, submit and manage facility budgets with the clients’ goals and objectives addressed, track variances and ensure smooth recovery process
• Support prompt collection of management fees and reimbursements from 3rd party tenants occupying space with the accounts owned premises

People Management

• Responsible for overall team management, staff development and planning. Execute staff succession and growth plans
• Involved in compensation planning process
• For every direct report, build actionable and measurable career development plans; direct report in consistent conversations regarding progress

Job Requirements

Education & Experience

• Bachelor’s degree in engineering or relevant fields or equivalent work experience in Facilities/Property and Asset Management with management/technical emphasis.
• Minimum of 5 years industry experience required either in a facility/property/asset management organisation, 3 years minimum as site leader in high rise building management team

Knowledge, Skills, And Ability

• Strong leadership and relationship building skills
• Strong interpersonal skills and problem-solving ability
• Excellent verbal/written communication and presentation skills
• Proven record of providing excellent internal and external customer service
• Comfortable with implementation of technology and sustainability initiatives