Building Manager

JLL; Malaysia; On-site; MYR 70,000 - 90,000; Full time

Job summary

A global real estate company is seeking a Building Manager in Malaysia to oversee assigned facilities and ensure compliance with contracts and regulations. The role involves managing client relations, leading a team of facility management professionals, and overseeing property operations. Ideal candidates will have a Bachelor's degree in engineering or a related field and at least 5 years of experience in property management, including 3 years in a leadership role. This position offers an opportunity to work in a dynamic environment focused on service excellence.

Qualifications

• Bachelor’s degree in engineering or relevant fields or equivalent work experience.
• Minimum of 5 years industry experience required, 3 years minimum as site leader.

Responsibilities

• Be the main point of contact for clients and tenants.
• Manage performance and outcomes of assigned staff.
• Ensure compliance with contract and local laws.
• Prepare and manage facility budgets aligned with client goals.
• Responsible for overall team management and staff development.

Skills

Strong leadership and relationship building skills

Strong interpersonal skills

Problem-solving ability

Excellent verbal/written communication skills

Customer service orientation

Comfortable with technology and sustainability initiatives

Education

Bachelor’s degree in engineering or relevant fields

5 years industry experience in facility/property/asset management

Job description

The Building Manager is responsible for managing the assigned sites within the account owned and/or occupied portfolio in accordance with the requirements of the contract, local, state and federal requirements. The position will be responsible for all line of business and third-party relationships with the assigned buildings. The position will also manage a team of Facility Management Professionals.

Primary Responsibilities

Relationship Management

• Be the main point of contact for the client and tenants
• Manage the performance and outcomes of assigned staff reporting to the position
• Maintain interface with third-party owners (landlords), ensuring total contract (lease) compliance, accurate and timely reporting, and resolve critical impact tenant relations issues

Compliance

• Provide overall property management services in accordance with client’s contract, accounts’ standard processes and procedures including application of policies and programs, coordination of information
• Ensure compliance with JLL initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner
• Manage renewals and ensure compliance related to certificates with authorities

Operations Management

• Run operate and maintain the property common systems and areas on behalf of the landlord
• Manage tenants and relevant tenant activities
• Manage, coordinate, and exercise functional responsibility for PAM services within assigned property(s)
• Prepare, submit and manage facility budgets with the clients’ goals and objectives addressed, track variances and ensure smooth recovery process
• Support prompt collection of management fees and reimbursements from 3rd party tenants occupying space with the accounts owned premises
• Procure timely external services where required, adhering to established processes
• Run end to end vendor onboarding and management

People Management

• Responsible for overall team management, staff development and planning. Execute staff succession and growth plans
• Involved in compensation planning process
• For every direct report, build actionable and measurable career development plans; direct report in consistent conversations regarding progress

Job Requirements

Education & Experience

• Bachelor’s degree in engineering or relevant fields or equivalent work experience in Facilities/Property and Asset Management with management/technical emphasis.
• Minimum of 5 years industry experience required either in a facility/property/asset management organisation, 3 years minimum as site leader in high rise building management team

Knowledge, Skills, And Ability

• Strong leadership and relationship building skills
• Strong interpersonal skills and problem-solving ability
• Excellent verbal/written communication and presentation skills
• Proven record of providing excellent internal and external customer service
• Comfortable with implementation of technology and sustainability initiatives