Brand Communications Manager

Sodexo; Selangor; On-site; MYR 80,000 - 110,000; Full time

Job summary

A global service company is seeking a Brand & Communications Manager to manage strategic communications and brand visibility. The role involves supporting internal and external communications, activating social media, and collaborating with various departments to enhance employee engagement. Candidates should have at least 7 years of experience in communications, excellent writing skills, and familiarity with digital tools. This position is based in Selangor, Malaysia.

Qualifications

• 7+ years of experience in communications, focusing on internal and external brand management.

Responsibilities

• Manage internal communications to support business objectives.
• Develop content for communications and enhance brand visibility.
• Activate social media platforms to raise brand awareness.
• Collaborate with HR and other functions for employee engagement.
• Strengthen brand positioning across various platforms.

Skills

Exceptional Writing Skills

Strategic Thinking

Cross-Regional Expertise

Digital Proficiency

Project Leadership

Collaboration & Teamwork

Adaptable & Self-Driven

Tools

Canva

InDesign

DotDigital

Job description

Overview

Position Title: Brand & Communications Manager

Position Purpose:

• Manage internal communications of Sodexo’s vision, values and strategies to support business objectives, and ensure clarity, consistency and alignment of messages.
• To be accountable for the tactical execution of communications strategies that address business issues; continually revitalize the brand and engage with multi-disciplinary dimensional teams.
• To partner and work with the regional and global communication teams to ensure effective roll out of campaigns.

The main responsibilities of the role include the following:

• Understand and convey business objectives of the segments and business needs.
• Develop and deliver on a content calendar for all internal and external communications touchpoints and campaigns and create thought leadership that enhances Sodexo visibility and to promote Sodexo’s positioning.
• Activate and manage internal and social media platforms to raise greater awareness about the brand.
• Support global and regional communications requirements on a regular basis. E.g. Change communications, topical campaigns etc.
• Collaborate closely with other functions such as HR and HSE to support employee engagement and provide relevant communications to employees.
• Support and strengthen Sodexo’s brand positioning on a variety of platforms, including, but not limited to: media relations, awards, trade associations, external speaking opportunities and LinkedIn leadership profiling

Key Result Areas

• Management of Sodexo’s MYSG Territory’s digital and social media platforms
• Development of conceptual ideas and management of new projects and events, liaising with Sodexo operations / transversal department leads where appropriate
• Creation and dissemination of relevant communication materials and touchpoints to internal and external stakeholders e.g. newsletters, social media posts, drafting speeches/interview responses
• Development and maintenance of professional relationships with external agencies to foster communication opportunities.
• Manage outcomes of our PR agency.
• Manage employee communications information, including
• Name lists according to category/community
• Dot Digital access
• Social Media (LinkedIn/Yammer)

Key Competencies & Qualification

• Exceptional Writing Skills: Proven ability to create compelling and high-quality content for internal and external communications, including newsletters, social media, speeches, and campaign materials.
• Strategic Thinking: Ability to align communication efforts with broader business objectives, ensuring all messaging supports Sodexo’s strategic goals.
• Cross-Regional Expertise: Experience working across APAC markets, with a strong understanding of cultural nuances and the ability to adapt communication strategies to different regional contexts.
• Digital Proficiency: Familiarity with managing digital and social media platforms, and tools such as Canva, InDesign, and DotDigital.
• Project Leadership: Strong project management skills, with the ability to lead communication campaigns and events from concept to execution, coordinating with multiple stakeholders.
• Collaboration & Teamwork: Excellent interpersonal skills, with the ability to work effectively with cross-functional teams (HR, HSE, Operations) and external vendors.
• Adaptable & Self-Driven: A proactive and flexible approach, able to work independently and manage multiple projects in a fast-paced environment.
• Approx. 7 years of experience in communications, with a focus on both internal and external brand management.