Branch Operations Lead – Growth & Customer Excellence

Poladrone Solutions; Kluang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading solutions company in Kluang is seeking a Branch Supervisor to oversee daily operations and maintain high standards of customer service. The ideal candidate should have a Bachelor's degree in Business Administration or a related field, along with 1-3 years of experience. Responsibilities include managing staff, developing customer relations, and ensuring compliance with procedures and safety regulations. Strong communication and multitasking skills are essential for success in this role.

Qualifications

• 1 - 3 years of working experience.
• Able to analyze financial records and manage time efficiently.
• Assists team members to accomplish branch goals.

Responsibilities

• Administer everyday operations for all sales activities.
• Develop professional relationships with customer contacts.
• Supervise staff and maintain smooth workflow.
• Ensure compliance with SOPs and safety regulations.

Skills

Multitasking

Creative problem solving

Strong customer service skills

Attention to detail

Excellent written and verbal communication

Education

Bachelor's Degree in Business Administration or related field

Job description

A leading solutions company in Kluang is seeking a Branch Supervisor to oversee daily operations and maintain high standards of customer service. The ideal candidate should have a Bachelor's degree in Business Administration or a related field, along with 1-3 years of experience. Responsibilities include managing staff, developing customer relations, and ensuring compliance with procedures and safety regulations. Strong communication and multitasking skills are essential for success in this role.