Branch Operations & Digital Excellence Lead

JT Express; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading logistics company in Kuala Lumpur is seeking a Branch Operations Support Supervisor to enhance operational efficiency and support branch activities. This full-time role involves implementing initiatives for digital transformation and cost optimization, while mentoring and empowering team members. The ideal candidate will have supervisory experience in logistics, strong problem-solving skills, and a focus on customer satisfaction. Competitive compensation and dynamic work environment offered.

Qualifications

• Proven experience in a supervisory or management role within the manufacturing, transport, or logistics industry.
• Strong organisational and problem-solving skills, with the ability to multitask and prioritise effectively.
• Excellent communication and interpersonal skills, with the ability to motivate and lead a team.

Responsibilities

• Implement and enhance 6S practices and brand image standards.
• Develop and implement procedures for handling branch-level exceptions.
• Promote digitalization and optimize digital tools across branches.

Skills

Supervisory experience

Organisational skills

Problem-solving skills

Communication skills

Team leadership

Tools

Operations management software

Job description

A leading logistics company in Kuala Lumpur is seeking a Branch Operations Support Supervisor to enhance operational efficiency and support branch activities. This full-time role involves implementing initiatives for digital transformation and cost optimization, while mentoring and empowering team members. The ideal candidate will have supervisory experience in logistics, strong problem-solving skills, and a focus on customer satisfaction. Competitive compensation and dynamic work environment offered.