Branch Operations & Customer Service Executive

Hong Leong Bank Berhad; Johor; On-site; MYR 24,000 - 36,000; Full time

Job summary

A leading financial institution in Malaysia seeks a Sales & Service Associate to provide exceptional customer service, assist in sales and operational tasks, and maintain high standards of confidentiality. Ideal candidates should possess solid customer interaction skills and be open to fresh graduates or those with relevant experience. This role offers opportunities for personal growth and professional development within the bank's extensive network.

Qualifications

• Possess customer interaction, cash handling, transaction processing, and sales experience.
• Basic banking knowledge is required.

Responsibilities

• Provide superior customer service to walk-in customers.
• Assist in processing transactions accurately.
• Maintain confidentiality of customer and Bank’s information.

Skills

Customer service skills

Cross-selling skills

Integrity and accountability

Communication skills

Education

Malaysian citizen

Relevant work experience or fresh graduates welcome

Job description

A leading financial institution in Malaysia seeks a Sales & Service Associate to provide exceptional customer service, assist in sales and operational tasks, and maintain high standards of confidentiality. Ideal candidates should possess solid customer interaction skills and be open to fresh graduates or those with relevant experience. This role offers opportunities for personal growth and professional development within the bank's extensive network.