Billing & Operations Executive

SR EV Automotive Sdn Bhd; Sepang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading automotive service provider in Malaysia is seeking a Billing & Operations Executive to manage billing accuracy and operational coordination. The ideal candidate will be responsible for invoicing and operational data accuracy while collaborating across marketing, workshop, telesales, and finance teams. They will also handle customer inquiries and maintain compliance with company standards. Fresh graduates and experienced applicants are encouraged to apply, making this a great opportunity for career advancement in the automotive industry.

Benefits

Competitive salary

Performance incentive

Training and guidance from HQ

Supportive work culture

Qualifications

• 1–3 years’ experience in billing, operations, or administrative support, preferably in automotive or retail industry.
• Fresh graduates are also welcomed to apply.
• Comfortable coordinating across marketing, operations, finance, and customer service teams.

Responsibilities

• Prepare, generate, and issue invoices accurately using the company billing system.
• Liaise with workshop and customer service teams to confirm job completion.
• Handle inquiries related to billing and service follow-ups.

Skills

Attention to detail

Organizational skills

Time management

Invoicing system proficiency

Microsoft Excel

Job description

SR EV Automotive Sdn Bhd – Sepang, Selangor

ABOUT US Our Company has been established since Year 2023. We are proud to be the leading Tesla approved body and paint shop in Malaysia, recognized for our dedication to excellence in automotive finishing. Our team of skilled technicians combines years of experience with cutting-edge technology to ensure the highest quality workmanship.

We are committed to provide you a successful career advancement and meet your challenges in the near future. We are here to invite you to join our dedicated team and work together in the new era of electric car industry.

Job Summary We are seeking a Billing & Operations Executive to support and manage billing accuracy and operational coordination for our Cyberjaya tinting services.

This role handles invoicing, system updates, and operational data accuracy, while working closely with marketing, workshop, telesales, and finance teams to ensure smooth job completion and revenue tracking.

You will play a key support role in aligning billing with marketing campaigns, maintaining operational records, and ensuring efficient day-to-day business operations in coordination with HQ.

What We Offer:

• Competitive salary + performance incentive
• Training and guidance from HQ
• Supportive work culture and environment

Industry: Automotive (Tesla-Approved Body & Tinting Services)

Employment Type: Contract

Working Hours: * Monday to Friday: 9:00AM – 6:00PM
* Saturday: 9:00AM – 1:00PM

Key Responsibilities:

Billing & Operations

• Prepare, generate, and issue invoices accurately using the company billing system.
• Verify job details, pricing, discounts, and approvals before invoicing.
• Track invoice status and follow up to ensure timely submission for finance processing.
• Maintain accurate and up-to-date operational records for billing and reporting purposes.
• Ensure completed tinting jobs are captured correctly for billing and revenue tracking.

Team & Coordination

• Liaise with workshop, installers, telesales, and customer service teams to confirm job completion.
• Act as a point of contact for operational or billing issues across teams.
• Support cross-functional coordination to maintain smooth workflow between marketing, operations, and finance.
• Align invoicing with ongoing promotions, campaigns, and approved offers.
• Assist in compiling billing and operational data for management and marketing reports.
• Provide administrative support for sales performance tracking and operational reporting.

Customer Experience & Service

• Handle inquiries related to billing and service follow-ups.
• Assist in post-service follow-ups to ensure customer satisfaction.
• Resolve operational or billing-related concerns promptly and professionally.

Reporting & Compliance

• Prepare daily, weekly, and monthly billing and operational reports for management review.
• Maintain documentation in an organized, audit-ready manner.
• Ensure adherence to SOPs, company standards, and compliance requirements.

Job Requirements

• 1–3 years’ experience in billing, operations, or administrative support, preferably in automotive, services, or retail industry.
• Fresh graduates are also welcomed to apply.
• Proficient in invoicing systems, Microsoft Excel, and basic reporting.
• Strong attention to detail, organizational, and time management skills.
• Able to work independently, multitask, and resolve operational or billing issues promptly.
• Comfortable coordinating across marketing, operations, finance, and customer service teams.
• Must be willing to work in Cyberjaya.
• Experience in the automotive and/or service industry is a plus.

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